Collector / Senior Collector, OTC

A.P. Moller - Maersk; Chennai; Presencial; INR 402.000 - 536.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Global exposure

Flexible working arrangements

Work-life balance

Descripción de la vacante

Maersk in Chennai is seeking an AR Collections professional to handle day-to-day OTC transactions and provide first-level support for technical and functional issues. The role focuses on direct customer communication for collections, monthly reconciliations with credit customers, and ensuring compliance with SOPs for BL/Cargo release, while aligning AR controls with global standards.

Night shifts aligned to US timing are required, offering exposure to global operations and opportunities for

Formación

• 1–2 years of experience in managing receivables and customer follow-up.
• Experience in collections and accounts receivable processes.
• Willingness to work night shifts aligned to US timing.

Responsabilidades

• Direct communication with customers via phone and email for collections and follow-ups.
• Monthly reconciliation with internal and external credit customers.
• Ensure country-specific SOPs for BL/Cargo release procedures are understood by teams.
• AR control processes adhere to global standards and policies.
• Coordinate with internal and external stakeholders to meet requirements.
• Prepare period-end and management reports.

Conocimientos

Receivables management

Customer follow-up

AR collections

Verbal communication

Night shift

Descripción del empleo

At Maersk, we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting new benchmarks for efficiency, sustainability, and excellence.

We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.

Purpose of the role

Handles day-to-day OTC (AR Collections) transactions, ensuring service delivery goals are met and providing first-level support for technical and functional issues.

You will be Responsible for:

• Ensuring direct communication with customers through phone calls and emails for collections and follow-ups.
• Ensuring periodic reconciliation is conducted with all internal and external credit customers on a monthly basis.
• Ensuring country-specific SOPs for BL/Cargo release procedures are in place and understood by the responsible teams.
• Ensuring AR control processes adhere to the organization's global standards and policies.
• Coordinating with internal and external stakeholders to meet local, global, and legal requirements.
• Coordinating the preparation of period-end reports and management reports.

Qualifications

Minimum 1 – 2 years of experience in managing receivables & customer follow up

Work experience in Collections.

Work in Night Shift (US Timing).

Excellent verbal and written communication and inter personal skills.

What We Offer:

• Impact: Be part of a team that directly contributes to global operations.
• Opportunity: Unlock professional and personal growth through diverse career pathways.
• Innovation: Work with a team that embraces technology and continuous improvement.
• Global Exposure: Collaborate across geographies and cultures.
• Work-Life Balance: Flexible working arrangements to support your well-being.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].