Senior Order to Cash Analyst

Maersk Line India Pvt Ltd; Chennai; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

Maersk Line India Pvt Ltd is seeking a Senior Analyst - OTC to join the finance team. The role focuses on manual customer billing, posting daily payments, and applying invoices to payments, ensuring accurate reconciliation with internal collaboration.

The candidate should possess strong analytical skills, be proficient in Microsoft Excel/Word, and have excellent communication and negotiation abilities to resolve discrepancies with customers and internal teams.

Qualifications

• Strong communication skills, both verbal and written.
• Analytical mindset with attention to detail.
• Proficiency in Microsoft Excel and Word for data analysis and reporting.
• Negotiation skills with a win-win approach.
• Capability to work cross-functionally across teams.
• Multitasking ability to manage multiple tasks concurrently.

Responsibilities

• Prepare and process manual invoices for customers.
• Post bank statements daily within the SLA & quality.
• Book payments against invoices and reconcile bank accounts daily.
• Generate and distribute invoice reports to management.
• Resolve payment-related inquiries with stakeholders.
• Assist in development and implementation of invoicing procedures.

Skills

Communication skills

Analytical skills

Negotiation skills

Cross-functional collaboration

Multitasking

MS Excel

MS Word

Tools

MS Excel

MS Word

Job description

Senior Analyst - OTC

We are seeking a detail-oriented and organized Customer billing & Cash application Analyst to join our finance team. The ideal candidate will be responsible for manual customer billing and responsible to books daily payments received in bank from the customers also manage to apply invoices against the payment We are seeking a detail-oriented and organized Customer billing & Cash application Analyst to join our finance team. The ideal candidate will be responsible for manual customer billing and responsible to books daily payments received in bank from the customers also manage to apply invoices against the payment received and to collaborate with internal teams to resolve payment-related inquiries. Senior Analyst, OTC The ideal candidate will be responsible for accurately processing payments received in the bank and apply them to outstanding invoices on a daily basis. Also Reconcile bank accounts and ensure daily receipt reconciliation is completed on time and accurately by ensuring accuracy and timeliness in the processes. This role requires strong analytical skills, proficiency in financial tools, and the ability to work collaboratively with the customers various stakeholders to resolve discrepancies and follow up on customer queries and disputes. Also should be responsible to Identify and apply unknown cash receipts to the appropriate receivable.

Responsibilities:

• Prepare and process manual invoices for customers.
• Posting bank statement on a daily basis within the SLA & Quality.
• Booking payments against invoices based on remittance details Reconciling bank accounts against system on a daily basis Collaborating with the stakeholders to resolve issues Following up on customer in order to resolve discrepancies on unapplied cash and ensuring the correct allocation of funds Generate and distribute invoice reports to management.
• Ensure compliance with company policies and financial regulations.
• Assist in the development and implementation of invoicing procedures (Customer Billing)

KEY RESPONSIBILITIES:

• Reviews and modify statements of account and ensure appropriate attention to details within SLA and customer requirements.
• Evaluates business reports, identify invoices outstanding and generate calls lists and initiate customer calls enabling effective collection with promise to pay.
• Analyses customer account exposed for high overdue as per SOP (cluster’s segmentation) Track on SOA and dunning sent to the customers on time and save it for control and audit purposes.
• Timely and accurate resolution of queries/disputes via liaison with both the external customer and our internal customers (CS, Sales, Counterpart (ICB) & Dispute team) Reviews of on-account payments and advise OTC team of where payments should be applied

REQUIREMENTS:

• Highly developed communication skills both verbal and written.
• Strong analytical skills
• Strong skills using Microsoft Excel and Word
• With excellent negotiation skills and a win-win attitude
• With Excellent Analytics and Solution Based Approach
• Capability to work on cross functional objectives
• Multitasking ability

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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Experience Level Senior Level