Collector (O2C)- Accounts Receivable

Adecco India; Bengaluru; On-site; INR 420,000 - 650,000; Full time

Benefits offered by this job

Both-side cab facility provided

Shift allowance provided

Job summary

Adecco India in Bangalore (Whitefield) is seeking a Collector (O2C) to manage and collect outstanding receivables and resolve payment disputes. You will liaise with customers and internal teams to improve cash flow.

The role requires 1–3 years in Collections/AR, strong communication, experience with international NAM customers, and ERP proficiency (Oracle/SAP). Bachelor's degree in Commerce/Finance preferred. Shift: 5:30 PM–2:30 AM.

Qualifications

• 1–3 years experience in Collections/Accounts Receivable/OTC.
• Strong communication and stakeholder management skills.
• Experience handling international customers, preferably NAM region.
• Analytical and problem-solving abilities.
• Proficient in MS Excel and ERP systems (Oracle/SAP).
• Bachelor's degree in Commerce, Finance, Accounting, or related discipline.

Responsibilities

• Manage and collect outstanding receivables from assigned customers.
• Conduct collection calls, follow-ups, and customer correspondence.
• Resolve payment disputes and billing-related queries.
• Perform account reconciliation and maintain accurate collection records.
• Collaborate with internal teams to address customer issues and drive timely payments.
• Monitor delinquent accounts and recommend corrective actions.
• Prepare collection reports and maintain compliance with process guidelines.

Skills

Collections experience

Stakeholder management

International NAM customers

Analytical problem solving

MS Excel

ERP systems (Oracle/SAP)

Education

Bachelor's degree in Commerce or Finance

Tools

MS Excel

Oracle

SAP

Job description

Job Title : Collector (O2C)- Accounts Receivable

Location: Bangalore (Whitefield)

Shift: 5:30 PM - 2:30 AM (NAM Shift)

Experience: 1 to 3 Years

Job Summary

As a Collections Specialist, you will be responsible for managing and collecting outstanding accounts receivables, investigating credit and payment issues, handling customer queries, maintaining collection records, and ensuring timely recoveries. The role requires effective stakeholder management, dispute resolution, and collaboration with internal teams to drive cash flow and minimize delinquency.

Key Responsibilities

• Manage and collect outstanding receivables from assigned customers.
• Conduct collection calls, follow-ups, and customer correspondence.
• Resolve payment disputes and billing-related queries.
• Perform account reconciliation and maintain accurate collection records.
• Collaborate with internal teams to address customer issues and drive timely payments.
• Monitor delinquent accounts and recommend corrective actions when required.
• Prepare collection reports and maintain compliance with process guidelines.

Qualification

• 1 to 3 years of experience in Collections, Accounts Receivable, OTC.
• Strong communication and stakeholder management skills.
• Experience handling international customers, preferably in the NAM region.
• Good analytical and problem-solving abilities.
• Proficient in MS Excel and ERP systems (Oracle/SAP preferred).
• Bachelor's degree in Commerce, Finance, Accounting, or related discipline.

Perks

• Both-side cab facility provided
• Shift allowance provided