Sr. Collector (O2C)- Accounts Receivable

Adecco India; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Both-side cab facility provided

Shift allowance provided

Job summary

Adecco India is seeking a Sr. Collector (O2C) for Accounts Receivable based in Bangalore, with NAM experience and 3–5 years' track record in collections.

The role emphasizes delinquency reduction, accurate reconciliation, and stakeholder coordination with internal teams to ensure timely collections and payment resolution. You will handle calls, reports, and ensure process compliance. Shift: 5 PM–2 AM IST.

Qualifications

• 3 to 5 years of experience in Collections, Accounts Receivable, OTC.
• Strong communication and stakeholder management skills.
• Experience handling international customers, preferably in the NAM region.
• Good analytical and problem-solving abilities.
• Proficient in MS Excel and ERP systems (Oracle/SAP preferred).
• Bachelor's degree in Commerce, Finance, Accounting, or related discipline.

Responsibilities

• Manage and collect outstanding receivables from assigned customers.
• Conduct collection calls, follow-ups, and customer correspondence.
• Resolve payment disputes and billing-related queries.
• Perform account reconciliation and maintain accurate collection records.
• Collaborate with internal teams to address customer issues and drive timely payments.
• Monitor delinquent accounts and recommend corrective actions when required.
• Prepare collection reports and maintain compliance with process guidelines.

Skills

Communication

Stakeholder management

NAM region experience

Excel

Education

Bachelor's degree in Commerce/Finance/Accounting

Tools

Oracle

SAP

Job description

Job Title : Sr. Collector (O2C)- Accounts Receivable

Location: Bangalore (Whitefield)

Shift: 5 PM - 2 AM (NAM Shift)

Experience: 3 to 5 Years

Job Summary:

As a Collections Specialist, you will be responsible for managing and collecting outstanding accounts receivables, investigating credit and payment issues, handling customer queries, maintaining collection records, and ensuring timely recoveries. The role requires effective stakeholder management, dispute resolution, and collaboration with internal teams to drive cash flow and minimize delinquency.

Key Responsibilities:

• Manage and collect outstanding receivables from assigned customers.
• Conduct collection calls, follow-ups, and customer correspondence.
• Resolve payment disputes and billing-related queries.
• Perform account reconciliation and maintain accurate collection records.
• Collaborate with internal teams to address customer issues and drive timely payments.
• Monitor delinquent accounts and recommend corrective actions when required.
• Prepare collection reports and maintain compliance with process guidelines.

Qualification:

• 3 to 5 years of experience in Collections, Accounts Receivable, OTC.
• Strong communication and stakeholder management skills.
• Experience handling international customers, preferably in the NAM region.
• Good analytical and problem-solving abilities.
• Proficient in MS Excel and ERP systems (Oracle/SAP preferred).
• Bachelor's degree in Commerce, Finance, Accounting, or related discipline.

Perks:

• Both-side cab facility provided
• Shift allowance provided