Collections Executive

TRANSFORMPLUS; Thane; On-site; INR 240,000 - 420,000; Full time

Job summary

Transformplus in Maharashtra is seeking a Collections Executive ideal for fresh graduates with strong communication skills and comfort with public speaking. You will manage collections processes, engage with clients, and ensure timely payments, communicating in Malayalam and Tamil to connect with diverse clients.

The role emphasizes building rapport, negotiating payment plans, and maintaining detailed records.

Qualifications

• Fresh graduates with strong communication skills and willingness to learn.
• Experience in client interactions and collections processes would be a plus.
• Ability to work in a team and maintain accurate records of communications.

Responsibilities

• Contact clients regarding outstanding payments.
• Negotiate payment plans with clients.
• Maintain accurate records of all communications.
• Provide excellent customer service related to collections.

Skills

Communication

Public speaking

Teamwork

Malayalam

Tamil

Education

Bachelor's degree

Job description

We are seeking a motivated and dynamic Collections Executive to join our team in Maharashtra. This role is ideal for fresh graduates who possess strong communication skills and are comfortable with public speaking. As a Collections Executive, you will be responsible for managing collections processes, engaging with clients, and ensuring timely payments. Your ability to communicate effectively in both Malayalam and Tamil will be essential in building rapport with our diverse clientele. Key responsibilities include contacting clients regarding outstanding payments, negotiating payment plans, and maintaining accurate records of all communications. You will also be expected to provide excellent customer service while addressing any inquiries or concerns related to collections. The ideal candidate will be a recent graduate with a proactive attitude and a willingness to learn. Strong interpersonal skills and the ability to work in a team environment are crucial for success in this role.