Collections Executive

TRANSFORMPLUS; Mumbai; Presencial; INR 180.000 - 320.000; Jornada completa

Descripción de la vacante

Transformplus in Mumbai invites fresh graduates to join as Collections Executive. You will manage collections processes, contact clients about outstanding payments, negotiate payment plans, and keep meticulous records. Strong communication, public speaking, and teamwork are essential as you address inquiries and provide excellent customer service to a diverse client base fluent in Malayalam and Tamil.

Formación

• Fresh graduate with strong communication skills.
• Comfortable with public speaking.
• Willingness to learn and adapt in a collections role.

Responsabilidades

• Contact clients regarding outstanding payments.
• Negotiate payment plans with clients.
• Maintain accurate records of all communications.
• Provide excellent customer service and address inquiries related to collections.

Conocimientos

Public speaking

Communication skills

Teamwork

Interpersonal skills

Educación

Bachelor's degree

Descripción del empleo

We are seeking a motivated and dynamic Collections Executive to join our team in Maharashtra. This role is ideal for fresh graduates who possess strong communication skills and are comfortable with public speaking. As a Collections Executive, you will be responsible for managing collections processes, engaging with clients, and ensuring timely payments. Your ability to communicate effectively in both Malayalam and Tamil will be essential in building rapport with our diverse clientele. Key responsibilities include contacting clients regarding outstanding payments, negotiating payment plans, and maintaining accurate records of all communications. You will also be expected to provide excellent customer service while addressing any inquiries or concerns related to collections. The ideal candidate will be a recent graduate with a proactive attitude and a willingness to learn. Strong interpersonal skills and the ability to work in a team environment are crucial for success in this role.