Collections Executive

Job Junction; Pune District; Presencial; INR 240.000 - 420.000; Jornada completa

Descripción de la vacante

Job Junction in Maharashtra invites applications for a Collections Executive to manage collections processes, ensure KYC compliance, and deliver strong customer service through domestic voice interactions.

The role requires Tamil language proficiency to communicate with clients, handling payment reminders, negotiating plans, and maintaining accurate interaction records while coordinating with other departments to improve efficiency.

Formación

• Tamil language proficiency to communicate with clients.
• Strong communication skills and attention to detail.
• Customer service experience or aptitude preferred.

Responsabilidades

• Contact clients for payment reminders.
• Negotiate payment plans with clients.
• Maintain accurate records of all interactions.
• Collaborate with other departments to streamline processes.

Conocimientos

Tamil language

Communication

Attention to detail

Customer service

Descripción del empleo

We are seeking a dedicated Collections Executive to join our team in Maharashtra. The ideal candidate will be responsible for managing collections processes, ensuring compliance with KYC regulations, and providing excellent customer service through domestic voice interactions. This role requires proficiency in Tamil to effectively communicate with clients and resolve any issues related to collections. Key responsibilities include contacting clients for payment reminders, negotiating payment plans, and maintaining accurate records of all interactions.

The Collections Executive will also be expected to collaborate with other departments to streamline processes and improve overall efficiency. Strong communication skills, attention to detail, and a customer-oriented mindset are essential for success in this role.