Field Collection Executive

ecH-aaR Manpower Solutions; Mysuru; On-site; INR 250,000 - 400,000; Full time

Job summary

ecH-aaR Manpower Solutions is seeking a Field Collection Executive in Karnataka to manage field collections and maintain strong client relationships. You will conduct field visits, resolve payment issues, and coordinate with internal teams to ensure smooth operations and timely recovery of dues.

The role emphasizes proactive communication, independent work, and accurate reporting using mobile devices to support cash flow and customer satisfaction.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Basic understanding of collection processes and customer service principles.
• Proficiency in using mobile devices and applications for reporting and communication.

Responsibilities

• Conduct field visits to collect payments from clients and customers.
• Maintain accurate records of collections and update the database accordingly.
• Communicate effectively with clients to resolve payment issues and negotiate payment plans when necessary.
• Collaborate with the internal team to ensure smooth operations and address client concerns.
• Provide regular reports on collection status and outstanding payments to management.
• Uphold the companys reputation by ensuring professional conduct during interactions.

Skills

Strong communication

Interpersonal skills

Independent work

Time management

Basic collections knowledge

Customer service

Mobile reporting

Problem solving

Tools

Mobile devices

Reporting software

Job description

We are seeking a dedicated and motivated Field Collection Executive to join our team in Karnataka. The ideal candidate will be responsible for managing collections in the field, ensuring timely recovery of dues, and maintaining positive relationships with clients. This role is crucial for our operations, as it directly impacts our cash flow and customer satisfaction.

Key Responsibilities:

• Conduct field visits to collect payments from clients and customers.
• Maintain accurate records of collections and update the database accordingly.
• Communicate effectively with clients to resolve any payment issues and negotiate payment plans when necessary.
• Collaborate with the internal team to ensure smooth operations and address any client concerns.
• Provide regular reports on collection status and outstanding payments to management.
• Uphold the companys reputation by ensuring professional conduct during all interactions.

Required Skills:

• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Basic understanding of collection processes and customer service principles.
• Proficiency in using mobile devices and applications for reporting and communication.
• A proactive approach to problem-solving and conflict resolution.

Join us in making a difference in our clients' financial journeys.