Collection Officer

Grihum Housing Finance Ltd; Unnao District; On-site; INR 167,000 - 279,000; Full time

Job summary

Grihum Housing Finance Ltd. is seeking an upfront collections associate to recover overdue payments from customers through calls, visits, and follow-ups. You will explain repayment obligations, negotiate commitments, and resolve basic queries to protect recoveries.

Based in Uttar Pradesh, you will maintain professional relationships, update records, and coordinate with branch teams to achieve recovery targets while following ethical collection practices.

Responsibilities

• Responsible for collecting overdue payments from customers through calls, visits, and follow-ups
• Maintain regular communication with borrowers, explain repayment obligations, negotiate payment commitments, and resolve basic collection queries
• Update collection records, track delinquent accounts, and coordinate with branch teams for recovery activities
• Ensure compliance with company policies, maintain professional customer relationships, submit daily collection reports, and achieve assigned recovery targets while following ethical collection practices

Job description

Responsible for collecting overdue payments from customers through calls, visits, and follow-ups

Maintain regular communication with borrowers, explain repayment obligations, negotiate payment commitments, and resolve basic collection queries

Update collection records, track delinquent accounts, and coordinate with branch teams for recovery activities

Ensure compliance with company policies, maintain professional customer relationships, submit daily collection reports, and achieve assigned recovery targets while following ethical collection practices

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.