Collection Officer

Grihum Housing Finance Ltd; Pune District; On-site; INR 180,000 - 300,000; Full time

Job summary

Grihum Housing Finance Ltd is seeking a collections associate in Pune to manage overdue payments through calls, visits, and follow-ups. You will communicate repayment obligations, negotiate commitments, and resolve basic collection queries for a portfolio of borrowers.

Responsibilities include updating collection records, tracking delinquent accounts, coordinating with branch teams for recovery activities, and submitting daily reports while upholding ethical collection practices.

Responsibilities

• Collect overdue payments from customers via calls, visits, and follow-ups.
• Explain repayment obligations, negotiate payment commitments, and resolve basic collection queries.
• Update collection records and track delinquent accounts.
• Coordinate with branch teams for recovery activities and submit daily reports.

Job description

Responsible for collecting overdue payments from customers through calls, visits, and follow-ups

Maintain regular communication with borrowers, explain repayment obligations, negotiate payment commitments, and resolve basic collection queries

Update collection records, track delinquent accounts, and coordinate with branch teams for recovery activities

Ensure compliance with company policies, maintain professional customer relationships, submit daily collection reports, and achieve assigned recovery targets while following ethical collection practices

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.