Collection Officer

Grihum Housing Finance Ltd; Ujjain; On-site; INR 300,000 - 420,000; Full time

Job summary

Grihum Housing Finance Ltd is seeking a field collection executive in India to recover overdue payments from customers in Ujjain. You will engage via calls, visits, and follow-ups to collect dues while upholding ethical standards and customer respect.

The role requires maintaining borrowers’ communications, updating records, coordinating with branch teams, and preparing daily reports to meet recovery targets in line with company policies.

Responsibilities

• Collect overdue payments from customers through calls, visits, and follow-ups.
• Maintain regular communication with borrowers, explain repayment obligations, negotiate payment commitments, and resolve basic collection queries.
• Update collection records, track delinquent accounts, and coordinate with branch teams for recovery activities.
• Ensure compliance with company policies, maintain professional customer relationships, submit daily collection reports, and achieve assigned recovery targets while following ethical collection practices.

Job description

Responsible for collecting overdue payments from customers through calls, visits, and follow-ups

Maintain regular communication with borrowers, explain repayment obligations, negotiate payment commitments, and resolve basic collection queries

Update collection records, track delinquent accounts, and coordinate with branch teams for recovery activities

Ensure compliance with company policies, maintain professional customer relationships, submit daily collection reports, and achieve assigned recovery targets while following ethical collection practices

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.