Collection Officer

Grihum Housing Finance Ltd; Muzaffarnagar; On-site; INR 167,000 - 279,000; Full time

Job summary

Grihum Housing Finance Ltd is seeking a dedicated collections professional in Muzaffarnagar, Uttar Pradesh. You will be responsible for recovering overdue payments through calls, visits, and follow-ups, while upholding ethical collection practices and company policies.

You will maintain clear borrower communications, explain repayment obligations, negotiate commitments, and coordinate with branch teams to drive recovery targets, submitting daily reports on progress.

Responsibilities

• Responsible for collecting overdue payments from customers through calls, visits, and follow-ups
• Maintain regular communication with borrowers, explain repayment obligations, negotiate payment commitments, and resolve basic collection queries
• Update collection records, track delinquent accounts, and coordinate with branch teams for recovery activities
• Ensure compliance with company policies, maintain professional customer relationships, submit daily collection reports, and achieve assigned recovery targets while following ethical collection practices

Job description

Responsible for collecting overdue payments from customers through calls, visits, and follow-ups

Maintain regular communication with borrowers, explain repayment obligations, negotiate payment commitments, and resolve basic collection queries

Update collection records, track delinquent accounts, and coordinate with branch teams for recovery activities

Ensure compliance with company policies, maintain professional customer relationships, submit daily collection reports, and achieve assigned recovery targets while following ethical collection practices

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.