Collection Officer

Moneyboxx Finance; Tiruchirappalli, Kanchipuram; On-site; INR 180,000 - 240,000; Full time

Job summary

Moneyboxx Finance is hiring a Soft Collection Officer in India to manage collections for Home Loans, LAP, and secured lending products. The role includes follow-ups via calls and field visits, maintaining communications with customers, and reducing portfolio overdue.

The candidate should have 6 months to 1 year of experience in collections or related financial services, be a Graduate/Undergraduate, and willing to travel for field collection activities.

Qualifications

• Experience: 6 months to 1 year in collections or NBFC/ banking.
• Experience in secured lending collections preferred.
• Graduate or undergraduate degree required.
• Strong communication and customer handling skills.
• Willingness to travel for field collection activities.

Responsibilities

• Follow up with customers for overdue payments through calls and field visits.
• Manage soft collection activities for Home Loans (HL), LAP and other secured lending products.
• Maintain regular communication with customers regarding pending payments.
• Understand customer concerns and provide suitable payment solutions.
• Ensure timely collection and reduce portfolio overdue.
• Maintain accurate collection records and follow company processes.

Skills

Communication skills

Customer handling

Willingness to travel

Education

Graduate/Undergraduate

Job description

WE ARE HIRING SOFT COLLECTION OFFICER

Industry: NBFC / Financial Services

Position: Soft Collection Officer

Location: Trichy , Kanchipuram

Products: HL | LAP | Secured Lending

Job Responsibilities

Follow up with customers for overdue payments through calls and field visits.

Manage soft collection activities for Home Loans (HL), LAP and other secured lending products.

Maintain regular communication with customers regarding pending payments.

Understand customer concerns and provide suitable payment solutions.

Ensure timely collection and reduce portfolio overdue.

Maintain accurate collection records and follow company processes.

Candidate Profile

Experience: 6 months 1 year in Collections / NBFC / Banking / Financial Services.

Experience in secured lending collections will be preferred.

Qualification: Graduate / Undergraduate.

Good communication and customer-handling skills.

Willingness to travel for field collection activities.

Join us and build your career in the growing NBFC sector!

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