Collection Officer

Moneyboxx Finance; Krishnagiri District, Vellore; On-site; INR 180,000 - 300,000; Full time

Job summary

Moneyboxx Finance in Hosur, Ambur, Vellore is seeking a Soft Collection Officer to follow up with customers on overdue payments across Home Loans and secured lending products. The role involves calls and field visits to collect dues, maintain records, and provide payment solutions while ensuring timely collections.

Candidates with 6 months to 1 year in collections in NBFC/ banking are preferred; graduates are eligible; good communication and willingness to travel for field work are essential.

Qualifications

• Graduate or undergraduate qualification.
• 6 months to 1 year in collections / NBFC / banking / financial services.
• Experience in secured lending collections preferred.
• Good communication and customer-handling skills.
• Willingness to travel for field collection activities.

Responsibilities

• Follow up with customers for overdue payments through calls and field visits.
• Manage soft collection activities for HL, LAP and other secured lending products.
• Maintain regular communication with customers regarding pending payments.
• Understand customer concerns and provide suitable payment solutions.
• Ensure timely collection and reduce portfolio overdue.
• Maintain accurate collection records and follow company processes.

Skills

Good communication

Customer handling

Education

Graduate/Undergraduate

Job description

WE ARE HIRING SOFT COLLECTION OFFICER

Industry: NBFC / Financial Services

Position: Soft Collection Officer

Location: Hosur , Ambur , Vellore

Products: HL | LAP | Secured Lending

Job Responsibilities

Follow up with customers for overdue payments through calls and field visits.

Manage soft collection activities for Home Loans (HL), LAP and other secured lending products.

Maintain regular communication with customers regarding pending payments.

Understand customer concerns and provide suitable payment solutions.

Ensure timely collection and reduce portfolio overdue.

Maintain accurate collection records and follow company processes.

Candidate Profile

Experience: 6 months 1 year in Collections / NBFC / Banking / Financial Services.

Experience in secured lending collections will be preferred.

Qualification: Graduate / Undergraduate.

Good communication and customer-handling skills.

Willingness to travel for field collection activities.