Collection Officer - Freshers

Impact Hr & Km Solutions; Nashik District; On-site; INR 200,000 - 350,000; Full time

Job summary

Impact HR and KM Solutions in Nashik is seeking a Collections Officer for a full-time banking role. 0–1 years experience required; Graduate candidates preferred.

You will manage portfolios, contact defaulting clients, negotiate settlements, and ensure accurate data entry and allocation of payments from the office.

You will escalate high‑risk cases to legal when needed and comply with industry guidelines and corporate policy.

Qualifications

• Graduate with 0–1 year experience in collections.

Responsibilities

• Portfolio Management: Review and monitor assigned accounts to identify outstanding dues and prioritize overdue accounts for recovery.
• Customer Contact: Reach out to defaulting clients via phone calls, emails, registered letters, or field visits to remind them of unpaid invoices or loan installments.
• Negotiation & Payment Settlement: Understand customer financial constraints, handle objections skillfully, and negotiate viable repayment plans or settlements within corporate policy parameters.
• Data Accuracy & Tracking: Maintain precise, updated records of all customer interactions, payment commitments, collections made, and reasons for non-payment in the system.
• Payment Collection & Allocation: Follow up on committed payment dates, collect payments (cash, cheques, online transfers), and coordinate with the accounts department to ensure accurate allocation.
• Legal & Escalation Coordination: Identify critical/high-risk defaulters who refuse to pay and escalate those accounts to the legal or higher management team for action.
• Compliance: Adhere strictly to industry guidelines, code of conduct, and legal frameworks governing debt recovery.

Education

Graduate

Job description

Key ResponsibilitiesPortfolio Management: Review and monitor assigned accounts to identify outstanding dues and prioritize overdue accounts for recovery.Customer Contact: Reach out to defaulting clients via phone calls, emails, registered letters, or field visits to remind them of unpaid invoices or loan installments.Negotiation & Payment Settlement: Understand customer financial constraints, handle objections skillfully, and negotiate viable repayment plans or settlements within corporate policy parameters.Data Accuracy & Tracking: Maintain precise, updated records of all customer interactions, payment commitments, collections made, and reasons for non-payment in the system.Payment Collection & Allocation: Follow up on committed payment dates, collect payments (cash, cheques, online transfers), and coordinate with the accounts department to ensure accurate allocation.Legal & Escalation Coordination: Identify critical/high-risk defaulters who refuse to pay and escape those accounts to the legal or higher management team for further action.Compliance: Adhere strictly to industry guidelines, code of conduct, and legal frameworks governing debt recovery.

• Experience

  0 - 1 Years

• No. of Openings

  1

• Education

  Graduate

• Role

  Collection Officer

• Industry Type

  Banking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Impact HR and KM Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery, Nashik-422002