Collection Manager - TL

HDB Financial Services Ltd.; Harda; On-site; INR 300,000 - 500,000; Full time

Job summary

HDB Financial Services Ltd. is looking for a candidate responsible for managing collections in the Commercial Vehicle portfolio. The role includes overseeing a team of Collection Associates, ensuring compliance with operational processes, and maintaining collection efficiency. Key responsibilities involve focusing on nonstarters, managing asset repossession, and effective cost management. The ideal candidate will ensure 100% mobile app usage for quality feedback and timely collection of dues in Madhya Pradesh, Harda.

Responsibilities

• Managing a team of Collection Associates.
• Ensuring adequate manpower for portfolio coverage meeting CAPE norms.
• Ensuring Mobile App usage is 100% and quality feedback/trails are updated.
• Specific focus on Nonstarters and revenue collection.
• Identifying deployment of assets and meeting with delinquent customers.
• Initiating legal actions for critical cases.
• Ensuring repossession of asset is done in compliance with standard operating process.
• No delay in deposition of money.
• Responsible for collection efficiency on timely manner, thus delivering targeted performance.
• Responsible for Effective Cost Management.
• Understanding Managing Healthy Portfolio.

Job description

Job Role

Responsible for Bkt Collection, recovery on Loss on Sale in Commercial Vehicle portfolio.

Key Responsibilities

• Managing a Team of Collection Associate.
• Ensuring adequate manpower for portfolio coverage meeting CAPE norms.
• Ensuring Mobile App usage is 100% and quality feedback / trails are updated.
• Specific focus on Nonstarters and revenue collection.
• Identifying deployment of assets and meeting with delinquent customers.
• Initiating legal actions for critical cases.
• Ensuring repossession of asset is done in compliance with standard operating process.
• No delay in deposition of money.
• Responsible for collection efficiency on timely manner, thus delivering targeted performance.
• Responsible for Effective Cost Management.
• Understanding Managing Healthy Portfolio.