Collection Manager - Secured B4 To B12

Hero Fincorp Ltd.; Agartala; On-site; INR 600,000 - 900,000; Full time

Job summary

Hero Fincorp Ltd. in India is seeking a Collections Manager to oversee the secured loan collection process and ensure timely recoveries on business loans.

You will develop strategies to improve collection efficiency and reduce delinquencies, build and maintain relationships with clients to secure payments, analyze complex recoveries issues, collaborate with internal teams to mitigate risk, monitor KPIs such as delinquency rates and collection costs, and report findings to management.

Responsibilities

• Manage and oversee the collection process for secured business loans.
• Develop and implement effective strategies to improve collection efficiency and reduce delinquencies.
• Build and maintain relationships with clients and stakeholders to ensure timely payments.
• Analyze and resolve complex customer issues related to loan recoveries.
• Collaborate with internal teams to identify and mitigate potential risks.
• Monitor and report on key performance indicators (KPIs) such as delinquency rates and collection costs.

Job description

• Manage and oversee the collection process for secured business loans.
• Develop and implement effective strategies to improve collection efficiency and reduce delinquencies.
• Build and maintain relationships with clients and stakeholders to ensure timely payments.
• Analyze and resolve complex customer issues related to loan recoveries.
• Collaborate with internal teams to identify and mitigate potential risks.
• Monitor and report on key performance indicators (KPIs) such as delinquency rates and collection costs.