Collection Intern

The Muthoot Group; Chennai District; On-site; INR 67,000 - 112,000; Full time

Job summary

The Muthoot Group is seeking a Collection Intern in India to facilitate the timely collection of overdue home loan payments. You will interact with borrowers, implement collection strategies, and work toward recovery targets while learning practical skills in collections and customer communications.

This internship focuses on initiating borrower contact, negotiating repayment plans, and maintaining compliant, accurate records.

Responsibilities

• Initiate contact with delinquent borrowers via phone, email or other channels to discuss overdue payments.
• Negotiate repayment plans and discuss recovery targets with borrowers.
• Maintain accurate records of interactions, payment arrangements, and relevant information.
• Ensure compliance with data protection and privacy regulations in documentation and processes.

Job description

This job is provided by apna.co As a Collection Intern, your primary responsibility is to facilitate the effective and timely collection of overdue payments on home loans. You will be responsible for interacting with borrowers, implementing collection strategies, and working towards achieving recovery targets.

Customer Contact: Initiate contact with delinquent borrowers through phone calls, emails, and other communication channels to discuss overdue payments and negotiate repayment plans.

Documentation: Maintain accurate and up-to-date records of borrower interactions, payment arrangements, and any other relevant information. Ensure compliance with data protection and privacy regulations.