Collection Executive

Phocket Infotech Pvt Ltd; New Delhi; On-site; INR 270,000 - 300,000; Full time

Benefits offered by this job

Learning & Development Support

Job summary

Phocket Infotech Pvt Ltd in Delhi is seeking a Collections Executive to drive EMI payment follow-ups and overdue collections. You will call customers, negotiate payment commitments, and resolve queries with professionalism to protect recoveries.

You will collaborate with the collections and operations teams to achieve daily and monthly targets and support learning and development initiatives in the process.

Qualifications

• Experience in handling EMI collections is preferred.
• Good communication skills.

Responsibilities

• Call customers for EMI/payment follow-ups and overdue collections.
• Handle customer queries professionally and negotiate payment commitments.
• Achieve daily/monthly collection targets.
• Coordinate with the collection and operations team.

Skills

Collections

Negotiation

Customer Service

Job description

Call customers for EMI/payment follow-ups and overdue collections.
Handle customer queries professionally and negotiate payment commitments.
Achieve daily/monthly collection targets.
Coordinate with the collection and operations team.

Skills highlighted with '' are preferred keyskills

We provide short-term personal loans through our mobile application exclusively to salaried individuals, offering a simple, convenient, and digital loan application and disbursement process.

Collections Executive in Phocket Infotech Pvt Ltd typically earns between ₹2.7 - ₹3 L/yr.

• Learning & Development Support