Collection Executive

Exicom; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Job summary

Exicom's EV Chargers division seeks a Collections Executive to own end-to-end collections, monitor invoices, and drive timely payments. You will act as the primary contact for customer collections and report status to the central Finance team.

You will engage customers, reconcile payments, and present ageing analyses while coordinating with Finance to resolve disputes and escalations. Prior experience in AR or collections is essential.

Qualifications

• 3–6 years of hands-on experience in accounts receivable or collections.
• Proficiency in SAP AR module and payment processing.
• Strong customer communication and negotiation skills.
• Knowledge of GST invoicing and TDS deductions is a plus.
• Graduate in B.Com or MBA in Finance.

Responsibilities

• Monitor and manage customer invoices for the EV Chargers division; track billing status and dues.
• Follow up with customers via calls, emails, and visits to secure payments within terms.
• Reconcile payments with bank statements and match receipts to invoices.
• Submit regular ageing reports and collections MIS to central Finance.
• Liaise with Finance to resolve billing disputes and deductions.
• Escalate high-risk overdue accounts with documented actions.
• Maintain accurate records of collections transactions in SAP.

Skills

Customer communication

Negotiation skills

Follow-up discipline

Detail-oriented

Accounts receivable

Education

B.Com / MBA in Finance

Tools

SAP AR module

Job description

Position Details

Division: EV Chargers

Reports To: Central Collections Manager

Role Overview:

The Collections Executive will be embedded within the EV Chargers business team, acting as the primary point of contact for all customer collections activity. The role is responsible for end-to-end follow-up on outstanding invoices, ensuring timely receipt of payments, and reporting consolidated collections status to the central Finance Collections team.

Key Responsibilities

• 1. Monitor and manage all customer invoices raised by the EV Chargers division; track billing status and outstanding dues.
• 2. Proactively follow up with customers via calls, emails, and visits to secure payments within agreed credit terms.
• 3. Reconcile incoming payments against bank statements and match receipts to open invoices in the system.
• 4. Compile and submit regular collections reports ageing analysis, payment status, and customer-wise outstanding to the central Collections Manager in Finance.
• 5. Liaise closely with the Finance team to resolve billing disputes, credit notes, and deduction queries raised by customers.
• 6. Escalate high-risk overdue accounts to the central Collections Manager with complete documentation and suggested action.
• 7. Maintain accurate records of all collections-related transactions, customer communications, and payment commitments in SAP. Required Skills & Qualifications

Required Skills & Qualifications

• 3–6 years of hands‑on experience in accounts receivable or collections, preferably in a B2B environment.
• Proficiency in SAP – specifically AR module, booking of incoming payments, and related transaction processing.
• Strong customer communication and negotiation skills; comfortable dealing directly with customers on payment matters.
• Solid understanding of invoice management, credit terms, deductions, and bank reconciliation.
• Ability to prepare and present ageing reports and collections MIS with accuracy and timeliness.
• Graduates / B.Com / MBA in Finance preferred. Knowledge of GST invoicing and TDS deductions is a plus. Preferred Attributes

Preferred Attributes

• Result-oriented
• Detail-oriented
• Self-driven with strong follow-up discipline
• Collaborative team player
• EV / infrastructure sector experience (preferred)