Collection Executive

Khushbu Auto Finance Ltd.; Gurugram District; On-site; INR 180,000 - 240,000; Full time

Job summary

Khushbu Auto Finance Limited (KAFL) is seeking a Collection Executive to manage overdue accounts and support timely recovery. The role requires strong communication, analytical skills, and knowledge of NBFC practices.

The position is full-time and on-site in Indore, with responsibilities including negotiating payment plans and coordinating with internal teams. The ideal candidate will have experience in credit control, proficiency in MS Excel, and familiarity with collection software or CRM

Qualifications

• Strong credit control and debt collection experience.
• Excellent communication and negotiation skills.
• Analytical ability to review accounts and payment behavior.
• Foundational finance knowledge related to loans, interest, and NBFC practices.

Responsibilities

• Manage overdue accounts and debt collection activities.
• Negotiate payment plans and terms with customers.
• Review customer accounts and assess credit risk.
• Prepare reports for management on collection performance.
• Coordinate with finance and operations teams to resolve issues.

Skills

Credit Control

Debt Collection

Communication

Analytical Skills

MS Excel

CRM/Collection Software

Education

Bachelor's degree in Commerce/Finance/Business Administration

Tools

MS Excel

Collection Software/CRM

Job description

Company Description

Khushbu Auto Finance Limited (KAFL) is a leading Non-Banking Financial Company (NBFC), registered with the Reserve Bank of India since 1999 and currently operating as an Asset Finance Company. KAFL is promoted by Atul Auto Limited, a public listed company, along with Dr. Vijay Kedia of Kedia Securities. The company focuses on providing tailored financing solutions in the auto and asset finance segments. KAFL is rated A+ with a Stable Outlook by CARE Ratings, reflecting strong financial stability and governance. The organization offers a professional work environment with growth opportunities in the financial services sector.

Role Description

The Collection Executive role is a full-time on-site position based in Indore. The role involves managing debt collection activities, including following up with customers on overdue payments, negotiating payment plans, and ensuring timely recovery of dues in line with company policies. The Collection Executive will review customer accounts, identify credit risks, and support credit control processes to minimize delinquencies. The position includes maintaining accurate collection records, preparing reports for management, and coordinating with internal finance and operations teams for resolution of account issues. The role also requires clear communication with customers, adherence to regulatory and company guidelines, and a focus on maintaining professional relationships while achieving collection targets.

Qualifications

• Candidates should possess strong Credit Control and Debt Collection skills, with experience in managing overdue accounts and recovery processes.
• Candidates should possess effective Communication skills, including the ability to negotiate, explain repayment terms, and interact professionally with customers and internal teams.
• Candidates should possess solid Analytical Skills to review customer accounts, assess payment behavior, and support decision-making in collection strategies.
• Candidates should possess foundational Finance knowledge, preferably with experience in NBFC or banking, to understand loan structures, interest calculations, and compliance requirements.
• Additional beneficial qualifications include proficiency in MS Excel or similar tools, familiarity with collection software or CRM systems, and strong organizational and time-management abilities.
• A bachelor’s degree in Commerce, Finance, Business Administration, or a related field is preferred; prior experience in collections or credit control in financial services is an advantage.