Collection Co-Ordinator

Source.One; Pune District; On-site; INR 280,000 - 480,000; Full time

Job summary

Source.One is seeking a collections coordinator in Bibwewadi to manage and optimize collection processes, ensuring smooth inter-department communication and strong client support. The role focuses on efficiency and customer satisfaction within finance operations.

The ideal candidate will have a finance-related degree and proven collections experience, with strong negotiation and organizational skills to handle confidential information and meet targets.

Qualifications

• Bachelor's degree in finance, business administration or equivalent.
• Proven experience in collections and related finance roles.
• Strong understanding of collection processes and compliance regulations.
• Excellent organizational and time-management abilities.
• Strong communication and negotiation skills, both verbal and written.

Responsibilities

• Oversee the entire collections process with accurate records.
• Coordinate with departments to confirm details on outstanding accounts.
• Build relationships with clients to encourage timely payments.
• Analyze accounts to identify delinquent debtors and prioritize actions.
• Prepare and send collection letters and notices promptly.
• Resolve inquiries and disputes related to accounts.
• Monitor payments and ensure policy compliance.
• Generate reports on collection activities for improvements.
• Suggest best practices to optimize collection processes.
• Support teammates to achieve targets.

Skills

Collections experience

Finance knowledge

Negotiation skills

Communication skills

Organizational skills

MS Office

Attention to detail

Team collaboration

Problem solving

Confidentiality

Education

Bachelor's degree in finance or related field

Tools

MS Office Suite

Financial software

Job description

Collection Co-Ordinator - Bibwewadi

We are seeking a dedicated and detail-oriented Collection Co-Ordinator in Bibwewadi to join our dynamic team. In this role, you will be central to managing and optimizing our collection processes, ensuring smooth communication between departments while providing essential support to our clients. Your contributions will directly enhance operational efficiency and improve customer satisfaction, making you a vital part of our organization.

Key Responsibilities:

• Oversee the entire collections process, maintaining accurate records of all transactions and communications.
• Coordinate with various departments to confirm details related to outstanding accounts.
• Develop and maintain effective relationships with clients to encourage timely payments.
• Analyze accounts to identify delinquent debtors and prioritize collection activities.
• Prepare and send out collection letters and notices in a timely manner.
• Resolve inquiries and disputes from clients regarding their accounts.
• Monitor and track payments to ensure compliance with company policies.
• Generate reports on collection activities and provide insights for improvement.
• Implement best practices in collection processes to optimize efficiency.
• Support team members in achieving collective goals and targets.

Qualifications:

• Proven experience in collections, finance, or related field preferred.
• Strong understanding of collection processes and compliance regulations.
• Bachelor's degree in finance, business administration, or equivalent certification.
• Excellent organizational and time-management skills.
• Strong communication and negotiation skills, both verbal and written.
• Proficiency in MS Office Suite and experience with financial software.
• Attention to detail and ability to handle sensitive information confidentially.
• Ability to work independently as well as within a team environment.
• Problem-solving skills and the ability to think critically under pressure.
• A proactive approach to work and a commitment to achieving targets.