Coach- Training Manager

Axis My India; Delhi; On-site; INR 450,000 - 650,000; Full time

Job summary

Axis My India Limited in Delhi seeks a field coaching lead to train, mentor and supervise surveyors for data collection projects. The role requires delivering practical training, monitoring performance, and coordinating coaching programs across India. Hindi and English proficiency, travel readiness, and 3+ years of fieldwork experience are essential. Joining the team offers opportunities to shape field data quality nationwide.

Qualifications

• Excellent communication and leadership skills for training field staff.
• Experience in coaching blue collar workers is preferred.
• Must be able to travel across India and work weekends if required.

Responsibilities

• Train field surveyors for door-to-door interviews with practical demonstrations.
• Identify training needs and deliver timely coaching per targets.
• Monitor performance and provide feedback to head office.
• Develop monthly, quarterly, and annual coaching programs.
• Document data for audits and prepare coaching reports.
• Support on-ground supervision as field observer/researcher when needed.

Skills

Effective communication

Team building

Bilingual Hindi/English

Education

Minimum graduate with training certifications

Job description

Axis My India Limited is India’s leading consumer data intelligence company, committed to enabling data-driven decision-making. It has launched the \"A\" App, a people empowerment platform designed to enhance the lives of a billion citizens by providing access to authentic information and practical solutions for everyday needs. The app follows a PHYGITAL model, leveraging Axis My India’s vast network of 5,000+ locations across 700 districts. Powered by Google Cloud and Google Gen AI, it continuously learns and improves to deliver better user experiences. The company is spearheaded by Mr. Pradeep Gupta who is a leading name in market research and is India’s top psephologist.

As a coach you will be responsible for coaching, mentoring, training and supervising field surveyors and Supervisors to ensure high-quality data collection across various political and non-political research projects as per company policies and expectation.

Roles and Responsibilities:

Ability to absorb new project ideas, research material and flexibility to impart knowledge.

Identification of training needs and expertise in timely project delivery as per company targets and expectations.

Train surveyors to conduct door-to-door interviews effectively, train surveyors through demo surveys and door-to-door interviews on field.

Monitor daily team performance and share feedback with head office.

Should be able to understand individual training requirement and then deliver coaching to employees accordingly using various instructional techniques.

Build monthly, quarterly, and annual coaching/training program.

Document all essential data for audit and future reference.

Prepare and present reports on coaching/training programs.

Work with the team as a field observer/researcher if needed to provide on-ground supervision and logistical support.

Work as coach for Head Office when required.

• Flexibility to work on weekends if project demands.
• Expertise in effective communication and team building.
• Should be able to speak Hindi and English.
• Should be open to travel across India.
• Experience in training blue collar workers.
• Minimum graduate with training certifications from reputed institute.
• Problem solving and decision‑making skills.
• Must have 3+ yrs of experience in fieldwork.