Co-ordinator – Executive Education (Client-Based, Continuing Education & Open Programmes)

Jio Institute; Navi Mumbai; On-site; INR 550,000 - 900,000; Full time

Job summary

Jio Institute in Navi Mumbai seeks an experienced Programme Planning and Coordination professional to design and schedule customised and open programmes, and to manage end-to-end logistics for on-campus and virtual delivery.

The role requires strong stakeholder engagement, meticulous planning, and a proactive approach to continuous improvement in learning experiences.

Qualifications

• Strong client relationship management and interpersonal skills.
• Proven event and programme management capabilities.
• Excellent coordination, communication, and stakeholder engagement abilities.
• Attention to detail and strong organizational skills.
• Cost-conscious and solution-oriented mindset.
• Ability to work in a dynamic, cross-functional environment.

Responsibilities

• Collaborate with Programme Managers, Clients, and Faculty to design and schedule customised and open programmes.
• Coordinate the collection and distribution of pre-course materials, communications, and onboarding instructions.
• Plan and oversee logistics related to venue setup, technology requirements, and learning resources.
• Lead and supervise programme delivery logistics (both on-campus and virtual), ensuring flawless execution.
• Manage faculty and participant requirements including travel, accommodation, meals, and classroom support.
• Maintain systematic academic records, course outlines, assessments, student feedback, grade distributions, and learning outcomes.
• Coordinate feedback collection from participants and faculty; analyse insights to recommend process improvements.
• Support in the preparation and issuance of certificates, programme documentation, and financial closure.
• Maintain accurate programme data and reports for institutional records, audits, and performance tracking.

Skills

Stakeholder mgmt

Event management

Programme coordination

Communication skills

Attention to detail

Data reporting

Online delivery tech

Job description

Pre-Programme Planning and Coordination:

• Collaborate with Programme Managers, Clients, and Faculty to design and schedule customised and open programmes.
• Coordinate the collection and distribution of pre-course materials, communications, and onboarding instructions.
• Plan and oversee logistics related to venue setup, technology requirements, and learning resources.
• Lead and supervise programme delivery logistics (both on-campus and virtual), ensuring flawless execution.
• Manage faculty and participant requirements including travel, accommodation, meals, and classroom support.
• Ensure the learning environment (physical and virtual) reflects Jio Institute’s standards of quality, innovation, and professionalism.
• Implement participant engagement and experiential learning activities during the programme.
• Coordinate feedback collection from participants and faculty; analyse insights to recommend process improvements.
• Support in the preparation and issuance of certificates, programme documentation, and financial closure.
• Maintain accurate programme data and reports for institutional records, audits, and performance tracking.

Stakeholder Collaboration:

• Serve as the primary operational contact for clients during programme execution.
• Liaise with internal teams (Finance, Operations, Hospitality, IT, Facilities, etc.) to ensure seamless delivery.
• Engage with vendors and partners for event management, logistics, and learning tools procurement.

Continuous Improvement and Innovation:

• Identify and implement best practices in executive education delivery.
• Drive innovation in learning experience design, logistics, and participant engagement.
• Support cost optimisation without compromising programme quality.

Quality Assurance & Accreditation Support

• Maintain systematic academic records, course outlines, assessments, student feedback, grade distributions, and learning outcomes required for internal quality assurance and external accreditation processes.
• Support the preparation and documentation of data and reports for academic audits, accreditation visits, and compliance reviews.
• Coordinate with internal stakeholders to ensure academic standards and policies are consistently implemented and documented.

• Strong client relationship management and interpersonal skills.
• Proven event and programme management capabilities.
• Excellent coordination, communication, and stakeholder engagement abilities.
• Attention to detail and strong organizational skills.
• Cost-conscious and solution-oriented mindset.
• Ability to work in a dynamic, cross-functional environment.
• Proficiency in data tracking, reporting, and feedback analysis.
• Comfort with technology platforms for online programme delivery.