CMMS Implementation Specialist

Authentic Staffing Agency; Dadri; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Authentic Staffing Agency seeks a CMMS Implementation & Customer Success Specialist to drive end-to-end CMMS deployments for hydropower projects. You will transform engineering data into reliable asset structures and workflows, collaborating with customers, regional teams and global experts to deliver measurable value throughout the solution lifecycle.

The role focuses on discovery, data migration, training and go-live, plus developing asset hierarchies, PM routines and spare parts catalogs to

Qualifications

• Bachelor's degree in Mechanical, Electrical or Industrial Engineering or Information Technology (or equivalent).
• 3–5 years of CMMS or industrial software implementation and/or customer success experience.
• Experience with CMMS platforms (Fiix, SAP PM, IBM Maximo or Infor) is an advantage.
• Advanced Excel; Power BI/Tableau and basic SQL knowledge are advantages.

Responsibilities

• Plan and execute end-to-end CMMS implementations (discovery, configuration, data migration, testing, training, go-live).
• Collect, cleanse, and structure engineering and asset data from drawings/equipment docs; create asset hierarchies and PM routines.
• Develop asset registers, BOMs, maintenance plans, and spare parts lists; ensure standards alignment.
• Manage scope, schedule, risks, quality, and milestones with customers and teams.

Skills

Analytical

Problem-solving

Communication

Stakeholder management

Business English

Education

Bachelor's degree in Mechanical, Electrical or Industrial Engineering or Information Technology

Tools

Fiix CMMS

SAP PM

IBM Maximo

Infor

Power BI

Tableau

SQL

Job description

CMMS Implementation & Customer Success Specialist

In this key position, you will contribute to the organization and the end-to-end delivery of Computerized Maintenance Management System (CMMS) solutions for hydropower. You will work closely with customers, regional teams and global experts to transform engineering and maintenance data into reliable asset structures and workflows. Your goal is to deliver successful implementations, drive user adoption and create measurable customer value throughout the solution lifecycle.

Your tasks

• Plan and execute end-to-end CMMS implementations, including discovery, configuration, data migration, testing, training and go-live.
• Collect, cleanse, validate and structure engineering, asset and maintenance data from drawings, equipment documentation, site information and existing systems.
• Develop and maintain asset hierarchies, equipment registers, bills of materials, preventive maintenance routines, job plans and spare-parts lists in line with relevant standards.
• Manage implementation scope, schedule, risks, quality and milestones in coordination with customers, project teams and internal stakeholders.
• Drive customer success after go-live through training, coaching, structured support and monitoring of adoption and maintenance outcomes.
• Coordinate integration readiness with ERP, SCADA, condition monitoring, GIS and other relevant IT/OT systems and teams.
• Create reusable templates, data-import tools, maintenance libraries and standard procedures to improve the speed, consistency and quality of future deployments.
• Support customer and sales discussions with technical expertise and identify opportunities for solution expansion based on measurable value delivery.

Your profile

• Bachelor's degree in Mechanical, Electrical or Industrial Engineering, information technology or a comparable field; equivalent professional experience will also be considered.
• 3-5 years of experience in CMMS or industrial software implementation and/or customer success, ideally within the energy, utilities, manufacturing or infrastructure sectors.
• Practical knowledge of maintenance planning and scheduling, asset hierarchy development, bills of materials and preventive maintenance strategies.
• Experience with CMMS platforms; experience with Fiix, SAP PM, IBM Maximo or Infor is an advantage.
• Advanced Excel skills; experience with Power BI or Tableau and basic SQL knowledge are an advantage.
• Structured and customer-oriented personality with strong analytical, problem-solving, communication and stakeholder-management skills.
• Business-fluent English; additional languages are an advantage.
• Willingness to travel as required and to work in cross-functional and multicultural teams.