CMDB Data Quality Consultant | 3rd Party Payroll | MNC | Pune

Carnation Infotech; Pune District; Hybrid; INR 1,800,000 - 3,000,000; Full time

Job summary

Carnation Infotech Pvt Ltd. is seeking a CMDB Data Quality Consultant to support the assessment and improvement of data quality across ServiceNow CMDB classes.

You will collaborate with class owners and stakeholders to define requirements, validation rules, reporting specifications, and a sustainable governance framework. The role involves reviewing CMDB data quality, analyzing issues, conducting workshops, and designing a governance model with dashboards and KPIs.

Qualifications

• Strong IT infrastructure and service management background.
• Proven experience with ServiceNow CMDB architecture, data model, governance, and class structure.

Responsibilities

• Review CMDB classes and data quality.
• Analyze data quality issues and patterns with stakeholders.
• Conduct workshops with CMDB class owners.
• Define data validation and quality rules.
• Design CMDB Data Quality Framework with KPIs and governance processes.
• Define requirements for automated controls, reports, and dashboards.
• Support implementation of data quality controls and governance practices.

Skills

ServiceNow CMDB

Data quality governance

IT infrastructure

Data analysis

SQL knowledge

Excel

Power BI

Workshop facilitation

Stakeholder management

Documentation skills

Tools

Power BI

Excel

Power Query

SQL

Job description

CMDB Data Quality Consultant

Mission

Support the assessment and improvement of data quality across key ServiceNow CMDB classes. The consultant will work with class owners and stakeholders to define data quality requirements, validation rules, reporting specifications, and a sustainable governance framework.

Key Responsibilities

• Review and assess key CMDB classes and their data quality.
• Analyze data quality issues, patterns, and improvement opportunities.
• Conduct workshops with CMDB class owners and stakeholders.
• Define and document data validation and quality rules.
• Design a CMDB Data Quality Framework, including KPIs, ownership, monitoring, and governance processes.
• Define requirements for automated controls, reports, and dashboards.
• Support implementation of data quality controls and governance practices.

Deliverables

• CMDB data quality assessment.
• Data quality rule catalogue for key classes.
• CMDB Data Quality Framework and governance model.
• Specifications for reports and dashboards.
• Recommendations for monitoring and remediation processes.

Required Skills

• Strong IT infrastructure and service management background.
• Proven experience with ServiceNow CMDB architecture, data model, governance, and class structure.
• Hands-on experience defining and implementing CMDB data quality controls, validation rules, and data quality frameworks.
• Hands-on experience with ServiceNow ITOM Discovery and improving the quality of discovered CMDB data.
• Strong analytical skills with the ability to identify patterns, anomalies, and data quality issues across large IT datasets.
• Understanding of relational databases, data structures, and SQL.
• Advanced knowledge of Excel, Power Query, and Power BI.
• Experience designing data quality dashboards, KPIs, and reporting solutions.
• Strong stakeholder management, workshop facilitation, communication, and documentation skills.