CMDB/CSDM – ServiceNow Developer

GlobalFoundries; Bengaluru; On-site; INR 1,500,000 - 2,600,000; Full time

Job summary

GlobalFoundries in Bengaluru seeks an experienced Senior ServiceNow Developer to lead CMDB and CSDM initiatives, with hands-on expertise in Discovery, data integration, and ITSM processes.

You will design and customize CMDB solutions, collaborate with architects and partners to ensure data quality, and mentor junior developers while delivering scalable ServiceNow solutions across ITSM, HRSD, and GRC/IRM.

Qualifications

• 6–10 years hands-on experience with ServiceNow Discovery, CMDB and system integrations.
• Familiarity with cloud platforms, hybrid infrastructure, and modern IT operating models.
• CSA certification; additional ServiceNow certifications are preferred.
• ITIL v3 or v4 certification with a strong understanding of ITIL best practices.

Responsibilities

• Provide technical leadership for ServiceNow CMDB and CSDM initiatives, ensuring ITIL alignment.
• Own and manage the lifecycle of Configuration Items (CIs) and IT assets, ensuring data accuracy.
• Design, configure, and customize CMDB solutions to meet organizational requirements.
• Collaborate with architects, developers, platform owners, service teams, and integration teams to enable data flow between CMDB, Discovery, and external systems.
• Develop and enhance ServiceNow solutions across ITSM, HRSD, and GRC/IRM.
• Build user-friendly catalog items and workflows using Studio, Flow Designer, and Integration Hub.
• Contribute to ServiceNow platform improvements and deliver innovative solutions to business challenges.
• Perform code reviews and provide technical guidance, standards, and best practices to junior developers and partner teams.
• Apply strong analytical and problem-solving skills to drive data quality and process improvements.
• Demonstrate expertise in CI classes, relationships, reconciliation, normalization, Discovery, and integrations.

Skills

ServiceNow

CMDB

Discovery

APIs

Data imports

Third-party tools

Cloud platforms

Hybrid IT

ITIL

CSA

Tools

Studio

Flow Designer

Integration Hub

Job description

Title: CMDB/CSDM – ServiceNow Developer About GlobalFoundries GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets.

Introduction We are seeking an experienced Senior ServiceNow Developer to join our Information Workplace Services (IWS) team. The ideal candidate will possess deep expertise in ServiceNow development with strong hands-on experience in CMDB, CSDM, Discovery, platform integrations, and ITSM processes. Based in Bangalore, this role will partner closely with internal development teams, enterprise architects, implementation partners, vendors, and business stakeholders to design, develop, and optimize scalable ServiceNow solutions that improve operational efficiency, service delivery, and data quality across the enterprise.

Your Job

• Provide technical leadership and hands-on expertise for ServiceNow CMDB and CSDM initiatives, ensuring alignment with ITIL best practices.
• Own and manage the lifecycle of Configuration Items (CIs) and IT assets, ensuring data accuracy, completeness, and integrity.
• Design, configure, and customize CMDB solutions to meet organizational requirements.
• Collaborate with architects, developers, platform owners, service teams, and integration teams to enable seamless data flow between CMDB, Discovery, and external systems.
• Develop and enhance ServiceNow solutions across modules such as ITSM, HRSD, and GRC/IRM.
• Build user-friendly catalog items and workflows using Studio, Flow Designer, and Integration Hub.
• Contribute to ServiceNow platform improvements and deliver innovative solutions to business challenges.
• Perform code reviews and provide technical guidance, standards, and best practices to junior developers and partner teams.
• Apply strong analytical and problem-solving skills to drive data quality and process improvements.
• Demonstrate expertise in CI classes, relationships, reconciliation, normalization, Discovery, and integrations.

Required Qualifications

• 6-10 years hands-on experience with ServiceNow Discovery, CMDB, and system integrations (APIs, data imports, and third-party tools).
• Familiarity with cloud platforms, hybrid infrastructure, and modern IT operating models.
• ServiceNow Certified System Administrator (CSA); additional ServiceNow certifications are preferred.
• ITIL v3 or v4 certification with a strong understanding of ITIL best practices.

Preferred Qualifications

• Experience in the semiconductor industry.
• Exposure to HRSD, GRC/IRM, and Employee Center.
• ServiceNow certifications such as CIS-Discovery, CIS-ITSM, CIS-HR, or CAD preferred.

GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard. As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities.

All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations.

Information about our benefits you can find here: https://gf.com/about-us/careers/opportunities-asia