Senior Servicenow Developer

GlobalFoundries; Bengaluru; On-site; INR 1,400,000 - 2,400,000; Full time

Job summary

GlobalFoundries in Bengaluru seeks a seasoned Senior ServiceNow Developer to join the Information Workplace Services (IWS) team. You will design, develop, and optimize ServiceNow solutions across ITSM, HRSD, and GRC/IRM, focusing on CMDB, CSDM, and Discovery to enhance data quality and service delivery.

The role requires hands-on JavaScript, integrations, and API data flows with external systems. You will collaborate with architects and platform owners to ensure scalable, ITIL-aligned

Qualifications

• 6–10 years hands-on ServiceNow development experience with JavaScript, integrations and configurations.
• Experience with ITSM modules and major ServiceNow deployments.
• Experience with ServiceNow Discovery, CMDB and system integrations (APIs, data imports, third‑party tools).
• Familiarity with cloud platforms, hybrid infrastructure, and modern IT operating models.
• ITIL v3 or v4 certification; CSA and CIS certifications preferred.

Responsibilities

• Develop and automate tasks in ServiceNow using JavaScript.
• Design, configure, and customize CMDB to meet organizational requirements.
• Support CMDB and CSDM initiatives aligning with ITIL best practices.
• Collaborate with architects and teams to enable data flow between CMDB, Discovery, and external systems.
• Build ServiceNow ITSM, HRSD, and GRC/IRM solutions.
• Own lifecycle of CIs and IT assets, ensuring data quality.
• Create catalog items and workflows using Studio, Flow Designer, Integration Hub.
• Perform code reviews and provide guidance to junior developers.
• Improve data quality and processes with analytics.
• Demonstrate expertise in CI classes, relationships, reconciliation, Discovery, and integrations.

Skills

ServiceNow development

JavaScript

APIs & integrations

ITSM modules

CMDB

CSDM

Education

ITIL v3/v4 certification

Tools

CSA

CIS-Discovery

CIS-ITSM

CIS-HR

Job description

Senior ServiceNow Developer

GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the worlds most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit GlobalFoundries.

Introduction

We are seeking an experienced Senior ServiceNow Developer to join our Information Workplace Services (IWS) team. The ideal candidate will possess deep expertise in ServiceNow development with strong hands‑on experience in CMDB, CSDM, Discovery, platform integrations, and ITSM processes. Based in Bangalore, this role will partner closely with internal development teams, enterprise architects, implementation partners, vendors, and business stakeholders to design, develop, and optimize scalable ServiceNow solutions that improve operational efficiency, service delivery, and data quality across the enterprise.

Your Job

• Proficiency in Java scripts to create/automate tasks in Service Now. Performs integrations and process automation using Service Now. Load, manipulate and maintain data between Service-now and other systems.Design, configure, and customize CMDB solutions to meet organizational requirements.


• Provide technical experience and hands‑on expertise for Servicenow CMDB and CSDM initiatives, ensuring alignment with ITIL best practices.


• Collaborate with architects, developers, platform owners, service teams, and integration teams to enable seamless data flow between CMDB, Discovery, and external systems.


• Develop and enhance ServiceNow solutions across modules such as ITSM, HRSD, and GRC/IRM.


• Own and manage the lifecycle of Configuration Items (CIs) and IT assets, ensuring data accuracy, completeness, and integrity.


• Build user-friendly catalog items and workflows using Studio, Flow Designer, and Integration Hub.


• Contribute to ServiceNow platform improvements and deliver innovative solutions to business challenges.


• Perform code reviews and provide technical guidance, standards, and best practices to junior developers and partner teams.


• Apply strong analytical and problem‑solving skills to drive data quality and process improvements.


• Demonstrate expertise in CI classes, relationships, reconciliation, normalization, Discovery, and integrations.

Required Qualifications

• 6-10 years hands‑on ServiceNow development experience, Java scripting, integrations and configurations. Also, should have worked on major ITSM modules


• Hands‑on experience with ServiceNow Discovery, CMDB, and system integrations (APIs, data imports, and third‑party tools).


• Familiarity with cloud platforms, hybrid infrastructure, and modern IT operating models.


• ServiceNow Certified System Administrator (CSA); additional ServiceNow certifications are preferred.


• ITIL v3 or v4 certification with a strong understanding of ITIL best practices

Preferred Qualifications

• Experience in the semiconductor industry.


• Exposure to HRSD, GRC/IRM, and Employee Center.


• ServiceNow certifications such as CIS-Discovery, CIS-ITSM, CIS-HR, or CAD preferred.

Equal Opportunity Employer

GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard.

As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities.

Background Checks

All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations.

Information about our benefits you can find here: https://gf.com/about-us/careers/opportunities-asia