CMDB/CSDM - ServiceNow Developer

GlobalFoundries inc.; India; On-site; INR 2,400,000 - 4,200,000; Full time

Job summary

GlobalFoundries in Bangalore seeks a Senior ServiceNow Developer to lead CMDB and CSDM initiatives, spanning Discovery, integrations, and ITSM processes. You will partner with architects, partners, and stakeholders to design scalable solutions across the enterprise.

You'll own CI lifecycle, data accuracy, and build catalog items and workflows using Studio, Flow Designer, and Integration Hub, while mentoring junior developers and ensuring ITIL-aligned best practices.

Qualifications

• 6–10 years hands-on experience with ServiceNow Discovery, CMDB, and system integrations (APIs, data imports, and third‑party tools).
• Familiarity with cloud platforms, hybrid infrastructure, and modern IT operating models.
• ServiceNow Certified System Administrator (CSA); additional ServiceNow certifications are preferred.
• ITIL v3 or v4 certification with a strong understanding of ITIL best practices.

Responsibilities

• Provide technical leadership for ServiceNow CMDB and CSDM initiatives, ensuring alignment with ITIL best practices.
• Own and manage the lifecycle of Configuration Items (CIs) and IT assets, ensuring data accuracy, completeness, and integrity.
• Design, configure, and customize CMDB solutions to meet organizational requirements.
• Collaborate with architects, developers, platform owners, service teams, and integration teams to enable seamless data flow between CMDB, Discovery, and external systems.
• Develop and enhance ServiceNow solutions across modules such as ITSM, HRSD, and GRC/IRM.
• Build user‑friendly catalog items and workflows using Studio, Flow Designer, and Integration Hub.
• Contribute to ServiceNow platform improvements and deliver innovative solutions to business challenges.
• Perform code reviews and provide technical guidance, standards, and best practice to junior developers and partner teams.
• Apply strong analytical and problem‑solving skills to drive data quality and process improvements.
• Demonstrate expertise in CI classes, relationships, reconciliation, normalisation, Discovery.

Skills

ServiceNow CMDB

ServiceNow Discovery

API Integrations

ITIL

CSA Certification

Tools

Studio

Flow Designer

Integration Hub

Job description

Title: CMDB/CSDM - ServiceNow Developer

About GlobalFoundries

GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world's most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit GlobalFoundries

Introduction

We are seeking an experienced Senior ServiceNow Developer to join our Information Workplace Services (IWS) team. The ideal candidate will possess deep expertise in ServiceNow development with strong hands‑on experience in CMDB, CSDM, Discovery, platform integrations, and ITSM processes. Based in Bangalore, this role will partner closely with internal development teams, enterprise architects, implementation partners, vendors, and business stakeholders to design, develop, and optimize scalable ServiceNow solutions that improve operational efficiency, service delivery, and data quality across the enterprise.

Your Job

• Provide technical leadership and hands‑on expertise for Servicenow CMDB and CSDM initiatives, ensuring alignment with ITIL best practices.
• Own and manage the lifecycle of Configuration Items (CIs) and IT assets, ensuring data accuracy, completeness, and integrity.
• Design, configure, and customize CMDB solutions to meet organizational requirements.
• Collaborate with architects, developers, platform owners, service teams, and integration teams to enable seamless data flow between CMDB, Discovery, and external systems.
• Develop and enhance ServiceNow solutions across modules such as ITSM, HRSD, and GRC/IRM.
• Build user‑friendly catalog items and workflows using Studio, Flow Designer, and Integration Hub.
• Contribute to ServiceNow platform improvements and deliver innovative solutions to business challenges.
• Perform code reviews and provide technical guidance, standards, and best practice to junior developers and partner teams.
• Apply strong analytical and problem‑solving skills to drive data quality and process improvements.
• Demonstrate expertise in CI classes, relationships, reconciliation, normalisation, Discovery,

Required Qualifications

• 6-10 years hands‑on experience with ServiceNow Discovery, CMDB, and system integrations (APIs, data imports, and third‑party tools).
• Familiarity with cloud platforms, hybrid infrastructure, and modern IT operating models.
• ServiceNow Certified System Administrator (CSA); additional ServiceNow certifications are preferred.
• ITIL v3 or v4 certification with a strong understanding of ITIL best practices.

Preferred Qualifications

• Experience in the semiconductor industry.
• Exposure to HRSD, GRC/IRM, and Employee Center.
• ServiceNow certifications such as CIS-Discovery, CIS-ITSM, CIS-HR, or CAD preferred.

GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce.

We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard.

As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities.

All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations.

Information about our benefits you can find here: https://gf.com/about-us/careers/opportunities-asia

We shape what's essential At GlobalFoundries you will find a vibrant work environment where collaboration and innovation thrive.

Our diverse and global team shares a culture of respect and inclusivity, representing the best in the industry.

We celebrate success together and are united by our dedication to excellence and our desire to improve and empower the world.