Cluster Sales Manager ( Retail)

JOB BEE; Mumbai; On-site; INR 900,000 - 1,200,000; Full time

Job summary

JOB BEE in Mumbai is seeking a Cluster Sales Manager to drive performance of retail counters across Mumbai, Gujarat & Pune. You will own field execution, VM standards and sales performance.

Ideal candidates have an MBA in Retail Management or equivalent, 1-3 years managing multiple stores, strong numerical skills and the ability to train and motivate store teams. Travel across cities will be required.

Qualifications

• MBA or strong background in Retail Management.
• 1-3 years in retail operations managing multiple stores.
• Strong numerical skills with sales and stock reports.
• Hands-on VM standards and store execution.
• Excellent communication and leadership for coaching.

Responsibilities

• Own sell-through and KPI targets for all counters.
• Conduct regular store visits and audits for VM and standards.
• Recruit, train and retain the store staff across the cluster.
• Coordinate with department stores and HR on people matters.
• Ensure compliance with local labour laws and company policies.

Skills

Sales analytics

Team leadership

Visual Merchandising

Retail operations

Education

MBA in Retail Management

Tools

MS Excel

Job description

JOB BEE is hiring a Cluster Sales Manager for our well-known Largest Organised Fashion Accessories Brand retail client to drive the performance of retail counters across Mumbai, Gujarat & Pune.

This is a high-ownership, high-visibility field role you will be the single point of accountability for

• Visual Merchandising, store standards
• Right Inventory sell-through and Sales
• and team quality across the cluster, and a key link between the counters and the leadership team. Team Motivation and Team Training

SKILLS

Sales & Business Performance

• Own the sell-through %, revenue and KPI targets for every SIS counter
• Read daily and weekly sales data, spot the pattern behind the number, and act on it not just report it.

Flag slow-moving stock, replenishment gaps and counters falling behind target before they become a problem.

Translate store-level insights into clear action plans

Hire, Train & Retain

• Recruit sales staff for store management
• Build a structured onboarding and on-the-job training plan so every new hire is productive within their first 30 days.
• Coach and train on selling skills, store operations and people management on a regular cycle.
• Own retention for the cluster — build a team culture people want to stay in, and manage performance issues early and fairly.

Store Operations & Visual Merchandising

• Conduct regular store visits daily and audits across Mumbai and Gujarat covering cleanliness, stock availability and store discipline.
• Ensure every counter meets company Visual Merchandising (VM) guidelines — product placement, display standards and brand presentation.
• Ensure consistent implementation of company policies and SOPs across all counters in the cluster.

Stakeholder & Partner Management

• Build strong working relationships with department store teams (Lifestyle, Shoppers Stop, Naidu Hall, Kapsons, Baby Shop) at the city and store level.
• Resolve customer service issues at the store level, and coordinate with HR and other departments on people matters.
• Ensure compliance with local labour laws, statutory requirements and company standards across both states.

WHAT WE'RE LOOKING FOR

• MBA or a strong background in Retail Management; candidates with proven multi-store or cluster experience in fashion, accessories or lifestyle retail will also be considered.
• 1-3 years in retail operations, with experience managing multiple stores or a team of Store Managers.
• Strong with numbers — comfortable reading sales and stock reports and turning them into action, not just presenting them.
• Hands-on understanding of Visual Merchandising standards and store execution.
• Excellent communication skills and customer service — able to coach a store team on the floor and report crisply to leadership in Bangalore.
• Willingness to travel extensively across Mumbai and Gujarat and Pune