Cluster Manager - HDFC BB - Chennai

Birla Carbon; Chennai District; On-site; INR 400,000 - 700,000; Full time

Job summary

Aditya Birla Group seeks a result-oriented Insurance Sales professional to derive business from assigned channel partners across a defined area. You will convince partners to engage their customers for Birla Sunlife Insurance and coordinate pre- and post-sales support with the dedicated team to drive sustainable quarterly growth.

Key responsibilities include ongoing partner interactions, mapping decision makers, executing streamlined sales processes, ensuring renewals, and building a capable

Qualifications

• Experience in channel/relationship management in insurance.
• Ability to persuade partners to engage customers.
• Experience in pre- and post-sales support and services.

Responsibilities

• Achieve targets (premium & revenue) through continuous interaction with channel partners and by mapping key decision makers.
• Coordinate sales processes, training on rules/regulations, and ensure issuance and complaint handling flow without blocks.
• Recruit, develop and train team members, assign targets based on strengths, and fill vacancies within T+15 days.
• Ensure right people are in the right place at the right time to maximise productivity.
• Drive profitable business acquisitions and provide timely insights to superiors.
• Maintain persistency targets and ensure renewals happen on time.
• Explore opportunities to grow life insurance business within the Aditya Birla Group.

Skills

Channel sales

Relationship management

Sales calls

Renewals

Team leadership

Training

Job description

At the Aditya Birla Group, our Corporate Vision is aligned and intricately woven with our People Vision.

Designation :

Job Description:

Job Purpose

To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance. To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter.

Job Context: To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance. To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter.

Job Challenges

• Market Volatility as BSLI predominantly sell unit linked policies
• High dependency on third party/relationships who may have their own priorities so alignment is the key.
• Balancing between the process requirement and expectations of the Channel partners

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

KRA1 Achieve Targets (Premium & Revenue) in order to contribute in overall growth of the company

• 1.Continuous interaction with the channel partners
• 2.Mapping all the key decision makers and ensuring that the same information is shared with the superior
• 3.Aggressively downloading all the RnR activities running by the organisation.

KRA2 Executes smooth function of the sales and other processes in order to maximise business potential.

• 1.Communicate any process change or change in any rules and regulations by the help of different training module.
• 2.Ensure that actual sales and service aspects including sales calls, issuance and complaint handling are carried out without any blocks

KRA3 Ensure relevant people in the right place right time in order to maximise the productivity

• 1.People Retention @ 90% levels to be maintained
• 2.Understanding the strength of the resource and depending on that allocating job responsibility
• 3.Evaluating the opportunity of each team member and allocating targets as per that
• 4.Recruit, develop and train team members to maximize productivity
• 5.Position gaps / Vacancy to be filled within a TAT of T+15 Days

KRA4 Execute the right method of business acquisition in order get the profitable mix for the organisation

• 1.Scrutinise the business on regular basis and give the relevant information to superiors
• 2.Interact with the customers through welcome calls

KRA5 Achieve Persistency targets as per the company norms so that renewals take place on time

• 1.Communicate with customers and
• 2.resolve queries as and when required to ensure that renewal takes place on time

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