Cluster Manager

ETERNAL; Ahmedabad District; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Blinkit is hiring a Cluster Manager to lead and scale our dark store operations network in India. You will oversee end-to-end operations, drive stock accuracy, and manage the delivery partner fleet to meet peak demand windows.

We are seeking a metric-driven, hands-on leader with 3+ years of experience in dark store or e-commerce logistics, strong people management skills, and the ability to execute at ground level in a high-growth environment.

Qualifications

• 3+ years in Dark Store Operations, Last-Mile Delivery, Supply Chain Management, Warehouse/Retail Ops, FMCG, or E-Commerce Logistics.
• Data-driven problem solving, strong people management, and comfort with ground-level execution in a high-growth environment.

Responsibilities

• Dark Store & In-Store Operations: Oversee end-to-end daily operations across a network of dark stores. Ensure stock accuracy, minimise inventory shrinkage/wastage, and enforce strict process adherence.
• Last-Mile & Fleet Management: Manage delivery partner fleet utilisation, onboarding, and active login capacity to seamlessly handle peak demand windows.
• SLA & KPI Ownership: Continuously monitor and improve critical operational metrics to enhnace customer experience
• Team Leadership: Build, train, mentor store teams and ground staff to maintain high operational standards

Skills

Data-driven problem solving

People management

Ground-level execution

Job description

Blinkit is Hiring Cluster Managers

Are you ready to power quick commerce at scale? We are looking for a metric-driven, hands-on Cluster Manager to lead and scale our dark store operations network in India.
If you thrive in fast-paced supply chain environments and love solving real-time operational challenges, while maintaining tight SLAs, this role is for you.

Key Responsibilities-

• Dark Store & In-Store Operations: Oversee end-to-end daily operations across a network of dark stores. Ensure stock accuracy, minimise inventory shrinkage/wastage, and enforce strict process adherence.
  
• Last-Mile & Fleet Management: Manage delivery partner fleet utilisation, onboarding, and active login capacity to seamlessly handle peak demand windows.
  
• SLA & KPI Ownership: Continuously monitor and improve critical operational metrics to enhnace customer experience
  
• Team Leadership: Build, train, mentor store teams and ground staff to maintain high operational standards
  

What We Are Looking For-

• Experience: 3+ years in Dark Store Operations, Last-Mile Delivery, Supply Chain Management, Warehouse/Retail Ops, FMCG, or E-Commerce Logistics.
  
• Core Competencies: Data-driven problem solving, strong people management, and comfort with ground-level execution in a high-growth environment.