Cluster HR

Shoppers Stop; Gurugram District; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Shoppers Stop in Gurugram is seeking an HR Operations & Process Excellence professional to manage staffing logistics across cluster stores, build talent pools for festive periods, and ensure error-free hiring, payroll, and compliance processes. The role also drives employee engagement, policy implementation, and retention strategies across stores.

The candidate will lead dashboards, policy rollouts, and performance reviews, coordinating with stakeholders to maintain smooth operations and high

Responsibilities

• Plan and execute manning availability at cluster stores as per budget approvals
• Ensure talent pool- Front end through walk-ins/NGOs & store level positions for respective cluster
• Build Talent pool for festive manpower/Additional support for EOSS
• Ensure adherence to Hiring Process/ Zero errors in offer generation / Minimum TATs followed against Vacant vs Joining dates/ Monthly Audits/Dashboards- Cluster
• Drive all aspects of HR success dashboard - 100% adherence of all critical HR deliverables
• Plan & execute Brand Staff onboarding & ensure 100% attendance mapping &Productivity
• Drive & implement HR related policies & initiatives especially Sambandh/Transfer benefits etc & timely submission with trackers for payments
• Drive HR Statutory Compliance in each store/Reviews through Dashboards/MIS
• Ensure zero errors with respect to payroll inputs & other benefits with respect to employees & payments.
• Drive Employee Engagements & ensure SSL Values & Build Performance Culture through Structured Rewards & Recognition Programs & Employee connects & Employee Satisfaction Survey
• Drive /Improve Engagement Scores through timely implementations of Action Plan
• Ensure Retention of Key talent through structured exit interviews & Drive/Plan retention measures in high attrition
• Share best practices across stores to improve overall compliance and efficiency & measures across high attrition store
• Drive Goal setting/Mid-year reviews/Annual appraisals as per policy/Set timelines & plans well in advance for smooth timely closure
• Identify Low performers & Implement way forward plans ( PIP, Observations) etc with clear timeline
• Ensure timely closures on Employee Grievances in discussion with stakeholders / Ensure Fair & Transparent in promotions & all actions in this respect

Job description

• Plan and execute manning availability at cluster stores as per budget approvals
• Ensure talent pool- Front end through walk-ins/NGOs & store level positions for respective cluster
• Build Talent pool for festive manpower/Additional support for EOSS

2. HR Operations & Process Excellence

• Ensure adherence to Hiring Process/ Zero errors in offer generation / Minimum TATs followed against Vacant vs Joining dates/ Monthly Audits/Dashboards- Cluster
• Drive all aspects of HR success dashboard - 100% adherence of all critical HR deliverables
• Plan & execute Brand Staff onboarding & ensure 100% attendance mapping &Productivity
• Drive & implement HR related policies & initiatives especially Sambandh/Transfer benefits etc & timely submission with trackers for payments
• Drive HR Statutory Compliance in each store/Reviews through Dashboards/MIS
• Ensure zero errors with respect to payroll inputs & other benefits with respect to employees & payments.

3. Employee Engagements & Culture

• Drive Employee Engagements & ensure SSL Values & Build Performance Culture through Structured Rewards & Recognition Programs & Employee connects & Employee Satisfaction Survey
• .Drive /Improve Engagement Scores through timely implementations of Action Plan

4. Attrition

• Ensure Retention of Key talent through structured exit interviews & Drive/Plan retention measures in high attrition
• Share best practices across stores to improve overall compliance and efficiency & measures across high attrition store

5. Performance & Employee Productivity

• Drive Goal setting/Mid-year reviews/Annual appraisals as per policy/Set timelines & plans well in advance for smooth timely closure
• Identify Low performers & Implement way forward plans ( PIP, Observations) etc with clear timeline
• Ensure timely closures on Employee Grievances in discussion with stakeholders / Ensure Fair & Transparent in promotions & all actions in this respect