Cluster Head

NoBroker; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

NoBroker is seeking a Cluster Head to lead a team of Client Advisors in Hyderabad. You will drive sales strategy, monitor performance, and mentor the team to achieve daily, weekly, and monthly targets. This role emphasizes pipeline management, field coaching, and close collaboration with developers.

You will oversee administration, reporting, and planning, while expanding the city footprint and refining processes for efficiency. Experience in a target-driven, B2C sales environment is essential.

Qualifications

• Prior team management experience.
• Strong sales background in an individual capacity.
• In-depth knowledge about the location you applied for.
• Attention to detail and critical problem-solving skills.
• Prior experience in a target-driven role.
• B2C sales experience preferred.
• Excellent analytical and RCA skills.
• Experience: 3–8 years; min 2 years of team handling.
• Working days: 6 days (Sat/Sun).

Responsibilities

• Leading the team of Client Advisors who helps customers buy new homes.
• Ensure leads are worked on and maintain a strong sales pipeline to meet targets.
• Achieve input metrics and sales conversion targets.
• Communicate with senior management; provide updates on performance and SWOT.
• Manage administration, reporting, and streamline processes.
• Develop and maintain relationships with developers.
• Participate in field site visits and assist in closures.
• Prepare weekly, monthly and quarterly cluster sales plans.
• Conduct reviews to improve performance.
• Recruit and coach Client Advisors for city expansion.
• Conduct root cause analysis to identify factors and implement solutions.
• Implement strategic initiatives to enhance efficiency and performance.

Skills

Team management

Sales leadership

B2C sales

Analytical skills

Root cause analysis

Job description

About the Role:

A cluster head plays a crucial role in leading a team of sales managers (Client Advisors) by ensuring their overall success. They are responsible for setting sales goals and targets, implementing sales strategies, monitoring performance, providing training and mentoring, and facilitating collaboration among team members.

Key Responsibilities:

• Responsible for leading the team of Client Advisors who helps customers buy new homes
• Ensure all leads are worked upon and create a good quality strong sales pipeline/funnel for achieving daily, weekly and monthly targets.
• Responsible for achieving the input metrics of the team and sales conversion targets.
• Communicate effectively with senior management and other stakeholders, providing regular updates on team performance and SWOT.
• Manage the administration function, operational performance reporting, and streamlining processes wherever possible.
• Develop and maintain healthy & long-term relationship with developers
• Active participation in field site visits and assisting in driving closures.
• Preparation of weekly, monthly and quarterly cluster-level sales plans.
• Conduct daily, weekly, and monthly reviews to evaluate and improve the performance of Client Advisors.
• Recruit and coach Client Advisors for city expansion
• Conduct Root Cause Analysis to identify and analyze the underlying factors impacting the business and develop and implement solutions.
• Implement new strategic initiatives aimed at enhancing the efficiency and effectiveness of business units, thereby strengthening the overall performance of the organization.

Pre-Requisites:

Prior team management experience

Strong sales background in an individual capacity

In-Depth knowledge about the location/city you have applied for.

Attention to detail and critical problem-solving skills

Prior experience in a target-driven role.

B2C sales experience is preferred

Excellent analytical, problem-solving skills RCA skills.

Required Exp - 3 years to 8 Years (Min 2 Years of team handling exp)

Working Days: 6 days (Saturday and Sunday working).