Closing Manager

Aura Realtors; Navi Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Aura Realtors in Navi Mumbai invites an experienced Closing Manager to lead the closing team, convert qualified leads into bookings, and drive revenue. The role requires deep knowledge of the Navi Mumbai real estate market, outstanding negotiation skills, and a proven record of achieving sales targets.

You will guide the team, ensure CRM discipline, and manage client relationships end-to-end. Ideal candidates have 5-10 years in real estate sales, 2-3 years in leadership, and a hands-on approach

Qualifications

• 5-10 years of experience in real estate sales.
• Minimum 2-3 years of team-handling/managerial experience.
• Strong understanding of the Navi Mumbai real estate market.
• Proven track record of achieving sales targets.
• Excellent communication, negotiation, and closing skills.
• Strong leadership and team-management abilities.
• Ability to handle pressure and deliver aggressive sales targets.
• Proficiency in CRM and sales reporting tools.
• Candidate should be target-oriented, commercially aware, and highly proactive.

Responsibilities

• Drive the team towards achieving monthly and quarterly booking targets.
• Handle and close high-value and critical sales cases.
• Convert qualified leads and site visits into successful bookings.
• Maintain strong follow-up with prospective clients until closure.
• Negotiate effectively with clients while maintaining company pricing and commercial policies.
• Ensure smooth coordination from site visit to booking and payment confirmation.
• Lead, motivate, and monitor the Closing Sales Team.
• Allocate leads and ensure proper follow-up by team members.
• Conduct daily sales reviews and track individual performance.
• Identify performance gaps and implement corrective action plans.
• Coach team members on objection handling, negotiation, and closing techniques.
• Ensure discipline, attendance, CRM updates, and sales reporting within the team.
• Handle premium and high-value clients personally wherever required.
• Understand client requirements, budgets, and purchase motivations.
• Resolve client objections and concerns professionally.
• Maintain strong relationships with clients throughout the sales cycle.
• Ensure a positive customer experience during the booking process.
• Ensure 100% CRM compliance for leads, follow-ups, site visits, and bookings.
• Review daily and weekly sales pipelines.
• Track: Calls & follow-ups; Site visits; Negotiations; Closures; Payment status.
• Submit daily/weekly sales reports to management.
• Analyse conversion ratios and identify opportunities to improve team performance.
• Coordinate closely with Sourcing, Presales, Marketing, CRM, and Accounts teams.
• Ensure proper handover of qualified leads to the closing team.
• Coordinate with management for pricing approvals, discounts, and exceptional commercial cases.
• Ensure documentation and booking formalities are completed accurately.

Skills

Real estate sales

Team management

Negotiation

CRM usage

Tools

CRM software

Job description

About the Role

We are looking for an experienced and result-oriented **Closing Manager** to lead the closing team and drive revenue through successful conversion of qualified leads into bookings.

The ideal candidate should have strong knowledge of the **Navi Mumbai real estate market**, excellent negotiation skills, and a proven track record of achieving sales targets.

Key Responsibilities

• Drive the team towards achieving **monthly and quarterly booking targets**.
• Handle and close high-value and critical sales cases.
• Convert qualified leads and site visits into successful bookings.
• Maintain strong follow-up with prospective clients until closure.
• Negotiate effectively with clients while maintaining company pricing and commercial policies.
• Ensure smooth coordination from site visit to booking and payment confirmation.

2. Team Management

• Lead, motivate, and monitor the Closing Sales Team.
• Allocate leads and ensure proper follow-up by team members.
• Conduct daily sales reviews and track individual performance.
• Identify performance gaps and implement corrective action plans.
• Coach team members on objection handling, negotiation, and closing techniques.
• Ensure discipline, attendance, CRM updates, and sales reporting within the team.

3. Customer & Client Management

• Handle premium and high-value clients personally wherever required.
• Understand client requirements, budgets, and purchase motivations.
• Resolve client objections and concerns professionally.
• Maintain strong relationships with clients throughout the sales cycle.
• Ensure a positive customer experience during the booking process.

4. CRM & Reporting

• Ensure **100% CRM compliance** for leads, follow-ups, site visits, and bookings.
• Review daily and weekly sales pipelines.
• Track:
• Calls & follow-ups
• Site visits
• Negotiations
• Closures
• Payment status
• Submit daily/weekly sales reports to management.
• Analyse conversion ratios and identify opportunities to improve team performance.

5. Coordination

• Coordinate closely with **Sourcing, Presales, Marketing, CRM, and Accounts teams**.
• Ensure proper handover of qualified leads to the closing team.
• Coordinate with management for pricing approvals, discounts, and exceptional commercial cases.
• Ensure documentation and booking formalities are completed accurately.

Key Performance Indicators (KPIs)

• Monthly booking target achievement
• Site-visit-to-booking conversion
• Lead follow-up efficiency
• Collection/payment conversion
• CRM compliance
• Team productivity and retention

Candidate Requirements

• **5-10 years of experience in real estate sales**, preferably residential real estate.
• Minimum **2-3 years of team-handling/managerial experience** preferred.
• Strong understanding of the **Navi Mumbai real estate market**.
• Proven track record of achieving sales targets.
• Excellent communication, negotiation, and closing skills.
• Strong leadership and team-management abilities.
• Ability to handle pressure and deliver aggressive sales targets.
• Proficiency in CRM and sales reporting tools.
• Candidate should be target-oriented, commercially aware, and highly proactive.

Preferred Background

Candidates from **reputed real estate developers, channel partners, or residential real estate companies** will be preferred.

Experience in selling projects across **Navi Mumbai / Thane / MMR** will be an added advantage.

What We Expect

We are looking for someone who can **own the complete closing function**, build a high-performing sales team, personally handle important negotiations, and consistently deliver bookings and revenue.

**If you are a strong closer with proven real estate sales leadership experience, we would like to hear from you.**