Clinic Cluster Head

smiles.ai; Bengaluru; On-site; INR 1,116,000 - 1,674,000; Full time

Job summary

Dezy is hiring a Clinic Cluster Head—a senior clinician-leader who will own, lead, and scale 3–4 dental clinics end-to-end in Bengaluru. This is designed for an MDS with leadership ambition who wants multi-clinic ownership, people leadership, and performance management.

You will be accountable for clinical excellence, patient experience, team performance, and business outcomes across your cluster. Dezy is India’s fastest growing dental-care tech company, with 25+ clinics and plans to expand

Qualifications

• MDS with 3–5 years post-MDS experience managing a very high performing clinic.
• Strong leadership, people management, and decision-making skills.
• Comfortable with targets, numbers, and performance tracking.
• Experience handling complete clinic operations.
• Ability to balance clinical responsibility + operational ownership.
• Self-driven, confident, and able to work independently.

Responsibilities

• Lead and manage multiple dental clinics within the assigned cluster.
• Ensure high clinical quality, SOP adherence, and exceptional patient experience.
• Drive productivity, conversions, and clinic performance.
• Own end-to-end clinic operations including staffing, workflows, and discipline.
• Mentor, guide, and review CGDs, doctors, and clinic teams.
• Ensure compliance with attendance, policies, hygiene, and operational standards.
• Work closely with HR, Operations, Finance, and Central Teams.
• Act as the business and clinical owner of the assigned cluster.

Education

MDS with 3–5 years post-MDS experience

Job description

Dezy is hiring a Clinic Cluster Head – a senior clinician‑leader who will own, lead, and scale 3–4 dental clinics end‑to‑end. This role is designed for an MDS with strong leadership ambition who wants to move beyond chairside dentistry into multi‑clinic ownership, people leadership, and performance management.

You will be accountable for clinical excellence, patient experience, team performance, and business outcomes across your assigned clinic cluster.

If you enjoy decision‑making, accountability, and building high‑performing teams at scale, this role is built for you.

Dezy is India’s fastest growing dental‑care technology company, on a mission to transform how dental care is accessed and experienced. Founded in 2019 by IIM graduates and senior dentists, Dezy is currently operating 25+ clinics across India, with the vision to expand to 100+ clinics by this year end. We’re backed by top Venture Capital funds like Chiratae, Alpha Wave and Peak XV, and Dezy has also been recognised by the World Economic Forum as one of the “Top 100 Technology Pioneers in the World” for revolutionizing dental care.

In 2025, Dezy has grown from 6 to 18 clinics in Bangalore.

Why Join Dezy

• Tech‑enabled, clinician‑led care – AI‑powered diagnostics, digital workflows, and standardized clinical protocols.


• True leadership exposure – Build real skills across clinic operations, people management, and performance metrics.


• Run clinics like a business – with clear accountability and performance‑linked incentives.


• Direct influence on clinic outcomes, team success, and patient experience.

Requirements

• MDS with 3–5 years of post‑MDS experience managing a very high performing clinic.


• Strong leadership, people management, and decision‑making skills.


• Comfortable with targets, numbers, and performance tracking.


• Experience handling complete clinic operations.


• Ability to balance clinical responsibility + operational ownership.


• Self‑driven, confident, and able to work independently.

Key Responsibilities

• Lead and manage multiple dental clinics within the assigned cluster.


• Ensure high clinical quality, SOP adherence, and exceptional patient experience.


• Drive productivity, conversions, and clinic performance.


• Own end‑to‑end clinic operations including staffing, workflows, and discipline.


• Mentor, guide, and review CGDs, doctors, and clinic teams.


• Ensure compliance with attendance, policies, hygiene, and operational standards.


• Work closely with HR, Operations, Finance, and Central Teams.


• Act as the business and clinical owner of the assigned cluster.

What Makes This Role Exciting

• Monthly earning potential of ₹1.0 – ₹1.5 Lakhs with a combination of fixed and variable pay based on the performance of the 3-4 clinics.


• Fast‑growing organisation with expansion opportunities.


• Strong variable structure with high earning potential.