Client Support Executive – Order Management | Ahmedabad

HCP Wellness; Ahmedabad District; On-site; INR 260,000 - 420,000; Full time

Benefits offered by this job

Team Outings

Cafeteria

Soft Skill Training

Job Training

Health Insurance

Office cab/shuttle

Job summary

A leading manufacturing company in Ahmedabad is looking for Client Support Executives. The role involves managing order processing, client support, and B2B coordination. Ideal candidates should possess strong English communication and problem-solving skills, with a background in client servicing or order management. A professional qualification in business or related fields is required. The company offers various perks including team outings and health insurance.

Qualifications

• Knowledge of Cosmetics, Pharma, FMCG Manufacturing is an added advantage.
• Experience in Client Support, Order Management, and Back Office Operations can apply.
• Knowledge of Cosmetics, Pharma, FMCG industries and B2B coordination is advantageous.
• Strong English communication and client handling skills required.

Responsibilities

• Manage Order Management and Order Processing for assigned Manufacturing Accounts.
• Handle Client Support, Client Servicing, Client Follow-up and Customer Support.
• Coordinate with Manufacturing Operations, Production Planning, and Factory Operations.
• Maintain MIS, Excel Sheets, and back-office records.
• Ensure timely sharing of Invoices, Challans, dispatch details and receipts.
• Support telecalling and client escalation handling.

Skills

Strong English Communication

Teamwork

Coordination Skills

Problem-Solving Ability

Client Handling Expertise

Education

Graduate/Post-Graduate – BBA, BCom, BA, BSc, BCA, MBA, MCom, MSc

BCom

BA

BSc

BCA

MBA

MCom

MSc

Tools

MS Excel

MIS

Job description

# Client Support Executive – Order Management | Ahmedabad# Client Support Executive – Order Management | Ahmedabad####is a leading Cosmetics Manufacturing, Pharma Manufacturing and FMCG Manufacturing company based in Ahmedabad, engaged in Contract Manufacturing, Third Party Manufacturing and Private Label Manufacturing for Indian brands, exporters and multinational companies across Skincare, Personal Care and Oral Care categories.We are hiring Client Support Executives to handle Order Management, Client Handling, and Client Servicing for multiple Manufacturing Accounts. This role is ideal for candidates interested in Client Coordination, Back Office Operations, and B2B Manufacturing Support.**Roles & Responsibilities** • Manage Order Management and Order Processing for assigned Manufacturing Accounts • Handle Client Support, Client Servicing, Client Follow-up and Customer Support • Coordinate with Manufacturing Operations, Production Planning, Factory Operations, Dispatch Coordination and Stores Team • Maintain MIS, Excel Sheets, Data Management and Back Office Records • Track Packaging Material, Client-owned Materials, and assist in Client Documentation • Ensure timely sharing of Invoices, Challans, Dispatch Details and Receipts • Assist in Telecalling, Customer Care and Client Escalation Handling • Support B2B Client Coordination and Client Relationship Management**Eligibility & Preferred Background** • Graduate / Post-Graduate – BBA, BCom, BA, BSc, BCA, MBA, MCom, MSc • Freshers and candidates with experience in Client Support, Order Management, Client Servicing, Back Office Operations, Telecalling Executive or Operations Support Executive can apply • Knowledge of Cosmetics Industry, Pharma Industry, FMCG Manufacturing, B2B Client Coordination, Export Import, IndiaMART, TradeIndia or Merchant Handling is an added advantage • Strong English Communication, Teamwork, Coordination Skills, Problem-Solving Ability and Client Handling Expertise**Job Location** Ahmedabad (Only Ahmedabad based candidates should apply)**Job Location :** Sindhu Bhavan, Ahmedabad---##### **On Call Assistance:**HCP HR Talent Acquisition---##### **Email**[e-mail] [e-mail] [e-mail]---##### **Job Type:**Full-time---##### **Perks:*** Team Outings* Cafeteria* Soft Skill Training* Job Training* Health Insurance* Office cab/shuttle