Client Success Executive – B2B Manufacturing | Client Coordination | Ahmedabad

HCP Wellness; Ahmedabad District; On-site; INR 350,000 - 550,000; Full time

Benefits offered by this job

Team Outings

Cafeteria

Soft Skill Training

Job Training

Health Insurance

Office cab/shuttle

Job summary

A leading manufacturing firm in Ahmedabad is looking for a Client Success Executive to manage B2B Client Coordination and Customer Success. This role involves handling client accounts, assisting in order processing, and maintaining records. Ideal candidates should be graduates and possess skills in customer service and client management. Freshers and those with experience in related fields are encouraged to apply. Attractive perks include health insurance and team outings.

Qualifications

• Graduate or Post-Graduate in relevant fields.
• Freshers or experienced candidates in client success and coordination.
• Knowledge of the Cosmetics and FMCG industries is a plus.
• Strong English communication and coordination skills required.

Responsibilities

• Manage assigned B2B Client Accounts and ensure smooth Client Coordination.
• Support Client Handling and Customer Support.
• Assist in Order Processing and Production Planning.
• Handle client escalations and customer care activities.
• Share invoices, challans, dispatch details and receipts timely.

Skills

Client Coordination

Customer Success Orientation

Strong English Communication

Teamwork

Problem-Solving Ability

Education

Graduate / Post-Graduate – BBA, BCom, BA, BSc, BCA, MBA, MCom, MSc

Job description

# Client Success Executive – B2B Manufacturing | Client Coordination | Ahmedabad# Client Success Executive – B2B Manufacturing | Client Coordination | Ahmedabad####is a leading Cosmetics Manufacturing, Pharma Manufacturing and FMCG Manufacturing company based in Ahmedabad, engaged in Contract Manufacturing, Third Party Manufacturing and Private Label Manufacturing for Indian brands, exporters and multinational companies across Skincare, Personal Care and Oral Care categories.We are hiring Client Success Executives to manage B2B Client Coordination, Client Handling, and Customer Success for multiple Manufacturing Accounts. This role is ideal for candidates interested in Client Servicing, Order Processing, and Back Office Operations.**Roles & Responsibilities** • Manage assigned B2B Client Accounts and ensure smooth Client Coordination • Support Client Handling, Customer Support, Client Servicing and Client Follow-up • Assist in Order Processing, Order Management, Production Planning and Dispatch Coordination • Maintain MIS, Excel Sheets, Data Management and Back Office Records • Track Packaging Material, Client-owned Materials, and assist in Documentation • Coordinate with Manufacturing Operations, Factory Operations, Production Teams, Stores and Dispatch Teams • Handle Client Escalations, Telecalling, and Customer Care activities • Ensure timely sharing of Invoices, Challans, Dispatch Details and Receipts**Eligibility & Preferred Background** • Graduate / Post-Graduate – BBA, BCom, BA, BSc, BCA, MBA, MCom, MSc • Freshers and candidates with experience in Client Success, Client Coordination, Client Servicing, Customer Support Executive, Telecalling or Back Office Operations can apply • Knowledge of Cosmetics Industry, Pharma Industry, FMCG Manufacturing, B2B Client Coordination, Export Import, IndiaMART, TradeIndia or Merchant Handling is an added advantage • Strong English Communication, Teamwork, Coordination Skills, Problem-Solving Ability and Customer Success Orientation**Job Location** Ahmedabad (Only Ahmedabad based candidates should apply)**Job Location :** Sindhu Bhavan, Ahmedabad---##### **On Call Assistance:**HCP HR Talent Acquisition---##### **Email**[e-mail] [e-mail] [e-mail]---##### **Job Type:**Full-time---##### **Perks:*** Team Outings* Cafeteria* Soft Skill Training* Job Training* Health Insurance* Office cab/shuttle