Client Servicing Professional

Digichefs; Mumbai; On-site; INR 400,000 - 640,000; Full time

Job summary

Digichefs is seeking a proactive Client Relationship Manager in Mumbai to cultivate strong ties with existing clients and ensure high levels of satisfaction. You will identify new business opportunities, coordinate with internal teams to deliver superior services, and address client issues promptly.

The role requires ongoing analysis of feedback and market trends to suggest improvements and drive growth in a competitive environment.

Responsibilities

• Develop and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
• Identify new business opportunities and pitch services to potential clients.
• Collaborate with internal teams to deliver high-quality services and meet client expectations.
• Provide exceptional customer service through regular communication and issue resolution.
• Analyze client feedback and suggest improvements to enhance overall experience.
• Stay up-to-date with industry trends and competitor activity to identify growth opportunities.

Job description

• Develop and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
• Identify new business opportunities and pitch services to potential clients.
• Collaborate with internal teams to deliver high-quality services and meet client expectations.
• Provide exceptional customer service through regular communication and issue resolution.
• Analyze client feedback and suggest improvements to enhance overall experience.
• Stay up-to-date with industry trends and competitor activity to identify growth opportunities.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.