Client Servicing Manager

BigTrunk; Mumbai; On-site; INR 500,000 - 800,000; Full time

Job summary

BigTrunk is seeking a digital marketing professional in Mumbai to develop and manage campaigns across Google Ads, social platforms, and other digital channels. The role includes coordinating with SEO and content teams to improve visibility and rankings, analyzing performance data, and delivering client-ready reports and insights.

You will maintain client relationships, provide strategic guidance, and stay ahead of industry trends to offer innovative marketing solutions.

Responsibilities

• Develop marketing campaigns and coordinate with respective team to manage digital marketing campaigns across various platforms, including Google Ads, Facebook Ads, Instagram, Twitter, LinkedIn, and other digital channels.
• Oversee and coordinate with the SEO team and SEO strategies to ensure content visibility and higher ranking on SERPs.
• Monitor and analyze the performance of digital marketing campaigns and SEO efforts, using data analysis to drive better results and ROI.
• Provide end-to-end client service from onboarding to reporting, ensuring all client needs are met and expectations exceeded.
• Maintain and grow relationships with clients by providing expert advice, timely updates, and professional guidance on their digital marketing strategies.
• Collaborate with creative and content teams to ensure that the digital content aligns with the client's branding and marketing objectives.
• Prepare detailed reports and presentations for clients and internal stakeholders using MS Office tools, particularly Excel and PowerPoint.
• Stay updated with industry trends, tools, and practices in digital marketing to provide innovative solutions to clients.

Job description

• Develop marketing campaigns and coordinate with respective team to manage digital marketing campaigns across various platforms, including Google Ads, Facebook Ads, Instagram, Twitter, LinkedIn, and other digital channels.
• Oversee and coordinate with the SEO team and SEO strategies to ensure content visibility and higher ranking on SERPs.
• Monitor and analyze the performance of digital marketing campaigns and SEO efforts, using data analysis to drive better results and ROI.
• Provide end-to-end client service from onboarding to reporting, ensuring all client needs are met and expectations exceeded.
• Maintain and grow relationships with clients by providing expert advice, timely updates, and professional guidance on their digital marketing strategies.
• Collaborate with creative and content teams to ensure that the digital content aligns with the client's branding and marketing objectives.
• Prepare detailed reports and presentations for clients and internal stakeholders using MS Office tools, particularly Excel and PowerPoint.
• Stay updated with industry trends, tools, and practices in digital marketing to provide innovative solutions to clients.