Client Servicing Account Manager

Odigma; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Odigma, Bengaluru-based digital marketing agency, seeks an Account Manager to build strong client partnerships and turn business goals into actionable digital strategies. You will coordinate with creative, content, SEO, and paid media teams to deliver campaigns that meet measurable goals.

You will analyze campaign data, communicate insights, and lead client reviews to drive continuous improvement and account growth. This is a proactive, ownership-driven role in a fast-paced agency environment.

Qualifications

• Experience in Account Management or Client Servicing, preferably within a digital marketing agency.
• Solid understanding of digital marketing channels, including SEO, paid media, social media, and email marketing.
• Strong communication, presentation, and relationship-building skills.
• Ability to interpret campaign data and turn insights into actionable recommendations.

Responsibilities

• Be the primary point of contact for clients, building lasting relationships and ensuring smooth communication.
• Plan, manage, and optimize digital marketing campaigns across SEO, Google Ads, Meta Ads, email marketing, and other platforms.
• Translate client objectives into effective campaign strategies and actionable plans.
• Work closely with creative, content, SEO, media, and web development teams to deliver projects seamlessly.
• Track campaign performance, analyse data, and share insights that drive better results.
• Prepare performance reports and lead client reviews with clear recommendations and next steps.
• Identify opportunities to grow client accounts through cross-selling, upselling, and strategic solutions.
• Keep projects on track by managing timelines, budgets, deliverables, and client expectations.

Skills

Account management

Digital marketing

Client relationship

Data analysis

Campaign optimization

Cross-functional collaboration

Tools

Google Analytics

Google Ads

Meta Ads Manager

SEMrush/Ahrefs

PM platforms

Job description

About The Role

Great client relationships don't happen by chance. They take strategy, communication, problem-solving, and a whole lot of ownership!

About The Role

Great client relationships don't happen by chance. They take strategy, communication, problem-solving, and a whole lot of ownership!

We're looking for an Account Manager who can build strong client partnerships, turn business goals into actionable digital strategies, and ensure campaigns deliver measurable results. From managing client expectations to coordinating with creative, content, SEO, and paid media teams, you'll be the go-to person who keeps everything moving in the right direction.

If you enjoy working with people, making sense of campaign data, and turning challenges into opportunities, this role could be for you!

What You'll Be Doing

• Be the primary point of contact for clients, building lasting relationships and ensuring smooth communication.
• Plan, manage, and optimize digital marketing campaigns across SEO, Google Ads, Meta Ads, email marketing, and other platforms.
• Translate client objectives into effective campaign strategies and actionable plans.
• Work closely with creative, content, SEO, media, and web development teams to deliver projects seamlessly.
• Track campaign performance, analyse data, and share insights that drive better results.
• Prepare performance reports and lead client reviews with clear recommendations and next steps.
• Identify opportunities to grow client accounts through cross-selling, upselling, and strategic solutions.
• Keep projects on track by managing timelines, budgets, deliverables, and client expectations.

What We're Looking For

• Experience in Account Management or Client Servicing, preferably within a digital marketing agency.
• A solid understanding of digital marketing channels, including SEO, paid media, social media, and email marketing.
• Strong communication, presentation, and relationship-building skills.
• The ability to interpret campaign data and turn insights into actionable recommendations.
• Familiarity with tools such as Google Analytics, Google Ads, Meta Ads Manager, SEMrush/Ahrefs, and project management platforms.
• Strong organizational skills and the ability to juggle multiple clients and priorities.
• A proactive, solution-oriented mindset with a strong sense of ownership.

Why Join Us?

• Work with diverse brands across industries and help drive their digital growth.
• Collaborate with creative and performance-driven teams that bring ideas to life.
• Take ownership of client relationships and make a measurable business impact.
• Grow your strategic, analytical, and leadership skills in a dynamic agency environment.

Great relationships. Smarter strategies. Measurable growth.

Skills: team handling,ownership,digital marketing,communication,client servicing