Client Servicing Executive SEO

Nico Digital; Kolkata District; On-site; INR 250,000 - 400,000; Full time

Benefits offered by this job

Competitive salary

Growth opportunities

Skill development and training in SEO & digital marketing

Collaborative and supportive work environment

Opportunity to work with diverse brands and industries

Job summary

A leading digital marketing agency in Kolkata is seeking a proactive Client Servicing Executive – SEO to join its team. This role involves acting as a bridge between clients and the SEO team, ensuring seamless communication and high-quality service. The ideal candidate should possess strong coordination skills and a basic understanding of SEO. Responsibilities include managing multiple projects, preparing performance reports, and maintaining strong client relations. This position offers competitive salary and growth opportunities in a collaborative work environment.

Qualifications

• 1–3 years of experience in SEO client servicing, account management, or digital marketing.
• Prior experience working in a digital marketing agency.
• Ability to analyze SEO reports and provide insights.

Responsibilities

• Serve as the primary point of contact for assigned SEO clients.
• Prepare and share SEO performance reports and updates with clients.
• Ensure client satisfaction by addressing queries and maintaining relationships.
• Monitor project timelines and deliverables to keep everything on track.

Skills

Strong communication and interpersonal skills

Basic understanding of SEO concepts

Ability to multitask and prioritize

Proficiency in MS Office and Google Workspace

Problem-solving attitude

Education

Bachelor’s degree in Marketing, Business, Communications, or related field

Tools

Google Analytics

Search Console

Ahrefs

SEMrush

Moz

Job description

We are looking for a proactive and client-focused Client Servicing Executive – SEO to join our digital marketing team. The ideal candidate will act as a bridge between clients and the SEO team, ensuring seamless communication, timely delivery of tasks, and high-quality service. This role requires strong coordination skills, understanding of SEO fundamentals, and the ability to manage multiple projects efficiently.

Key Responsibilities

• Serve as the primary point of contact for assigned SEO clients.
• Understand client requirements, goals, and expectations to convey them effectively to the internal SEO team.
• Coordinate with SEO strategists, content writers, and technical team to ensure timely and accurate execution of deliverables.
• Prepare and share SEO performance reports, updates, and insights with clients.
• Ensure client satisfaction by addressing queries, resolving issues, and maintaining strong relationships.
• Conduct regular follow-ups and schedule review meetings with clients.
• Assist in strategy development by understanding client industries and competitor landscapes.
• Monitor project timelines, deliverables, and overall progress to ensure everything stays on track.
• Work with the team to improve processes and enhance client experience.
• Maintain documentation of client communications, project updates, and feedback.

Required Skills & Qualifications

• Bachelor’s degree in Marketing, Business, Communications, or related field.
• 1–3 years of experience in SEO client servicing, account management, or digital marketing.
• Basic understanding of SEO concepts (keywords, on-page, backlinks, analytics, etc.).
• Strong communication and interpersonal skills.
• Ability to multitask, prioritize, and manage multiple client accounts.
• Proficiency in MS Office, Google Workspace, and project management tools.
• Excellent problem‑solving attitude with a customer‑centric approach.
• Prior experience working in a digital marketing agency.
• Knowledge of SEO tools like Google Analytics, Search Console, Ahrefs, SEMrush, Moz, etc.
• Ability to analyze SEO reports and give meaningful insights to clients.
• Competitive salary and growth opportunities.
• A collaborative and supportive work environment.
• Opportunity to work with diverse brands and industries.
• Skill development and training in SEO & digital marketing.