Client Servicing Executive

M Design & Communication; New Delhi; Sur place; INR 450 000 - 750 000; Plein temps

Résumé du poste

M Design & Communication in Delhi, India is seeking an account management professional to develop and maintain strong client relationships and to identify and pitch new business opportunities.

You will collaborate with internal teams to deliver high-quality services, provide exceptional customer service through regular communication and issue resolution, analyze client feedback for improvements, and monitor industry trends to spot growth opportunities.

Responsabilités

• Develop and maintain strong relationships with existing clients to ensure customer satisfaction and loyalty.
• Identify new business opportunities and pitch services to potential clients.
• Collaborate with internal teams to deliver high-quality services and solutions.
• Provide exceptional customer service through regular communication and issue resolution.
• Analyze client feedback and suggest improvements to enhance overall experience.
• Stay up-to-date with industry trends and competitor activity to identify growth opportunities.

Description du poste

• Develop and maintain strong relationships with existing clients to ensure customer satisfaction and loyalty.
• Identify new business opportunities and pitch services to potential clients.
• Collaborate with internal teams to deliver high-quality services and solutions.
• Provide exceptional customer service through regular communication and issue resolution.
• Analyze client feedback and suggest improvements to enhance overall experience.
• Stay up-to-date with industry trends and competitor activity to identify growth opportunities.