Sales Associate

The Statesman Wellness Club; New Delhi; On-site; INR 391,000 - 670,000; Full time

Job summary

The Statesman Wellness Club in New Delhi is seeking a Sales Associate to deliver a premium membership experience. You will handle inquiries, present facilities, and guide clients through membership options and the onboarding process.

Ideal candidates have 1–4 years in luxury sales, excel at communication, negotiation, and relationship building, and can work toward targets while maintaining client confidentiality.

Qualifications

• 1–4 years of sales experience, preferably in luxury/hospitality or premium brands.
• Excellent communication, negotiation, and interpersonal skills.
• Confident personality with strong client relationship management abilities.
• Professional presentation, customer-centric approach, and target-oriented mindset.
• Experience handling premium clientele or high-value sales is an advantage.

Responsibilities

• Handle membership enquiries and prospective client interactions with premium service.
• Understand client requirements to tailor membership options.
• Conduct club presentations and tours, highlighting facilities and benefits.
• Manage leads, applications, follow-ups, consultations, and conversions.
• Build relationships with high-net-worth clients and premium clientele.
• Drive membership sales, renewals, upgrades, and referrals.
• Maintain client records and CRM activity.
• Coordinate onboarding with fitness and operations teams.
• Uphold confidentiality and premium service standards.
• Achieve sales targets with professional communication.

Skills

Communication

Negotiation

Relationship management

Presentation

Target orientation

Tools

CRM software

Job description

Job Description Sales Associate

The Statesman Wellness Club | Greater Kailash, New Delhi

About The Statesman Wellness Club

The Statesman is an exclusive luxury fitness and wellness destination offering a world-class fitness experience through premium infrastructure, Italian Panatta equipment, elite coaching, and advanced recovery facilities. The club caters to a discerning clientele seeking privacy, personalized fitness solutions, and exceptional wellness experiences.

Where Power Comes To Perform+1

Key Roles & Responsibilities

• Handle membership enquiries and prospective client interactions, ensuring a premium and personalized sales experience.
• Understand client requirements, fitness goals, and lifestyle preferences to recommend suitable membership options.
• Conduct personalized club presentations and facility tours, highlighting premium equipment, wellness facilities, and exclusive membership benefits.
• Manage qualified leads, membership applications, follow-ups, consultations, and conversion pipelines.
• Build and maintain strong relationships with high-net-worth individuals, corporate professionals, and premium clientele.
• Drive membership acquisition, renewals, upgrades, and referral-based business development.
• Maintain accurate client records, lead status, and sales activities through CRM software.
• Coordinate with the fitness and operations teams to ensure a seamless onboarding experience for new members.
• Maintain strict confidentiality of client information and uphold the club's premium service standards.
• Achieve assigned sales targets while maintaining professional communication, relationship management, and brand positioning.

Candidate Requirements

• 1–4 years of experience in sales, preferably in luxury hospitality, premium retail, fitness, wellness, or lifestyle brands.
• Excellent communication, negotiation, and interpersonal skills.
• Confident personality with strong client relationship management abilities.
• Professional presentation, customer‑centric approach, and target‑oriented mindset.
• Experience handling premium clientele or high‑value sales will be an added advantage.