Client Services Manager

Talent Corner HR Services Pvt Ltd; Pune District; On-site; INR 780,000 - 1,020,000; Full time

Benefits offered by this job

Medical Insurance

Travel Allowance

Performance-based incentives

Job summary

Talent Corner HR Services Pvt Ltd in Pune is seeking a seasoned Key Account Manager – Client Servicing to manage and grow key client relationships in the advertising and events space. You will liaison with operations and design teams to ensure on-time delivery and client satisfaction.

Around 5+ years of experience in account management within advertising or event industries is required. This role is office-based with Mon–Sat workdays and 9:30am–6:30pm hours, offering competitive salary and

Qualifications

• 5+ years of experience in account management or client servicing within the advertising, experiential, or event industries.
• Experience with global brands across various industries, with a strong understanding of their expectations.
• Strong ability to offer innovative, research-driven solutions that leverage global trends.
• Demonstrated success in collaborating with cross-functional teams (operations, production, and design) to deliver high-quality projects.
• Excellent communication, presentation, and negotiation skills.
• Ability to handle multiple clients and projects simultaneously while maintaining a high standard of delivery.
• Ability to work on revenue targets from the key accounts.

Responsibilities

• Serve as the main point of contact for key clients, providing innovative solutions aligned with global trends.
• Continuously research industry developments and market trends to bring fresh ideas for clients.
• Create tailored proposals and commercial estimates to convert opportunities.
• Work with internal teams to ensure timely and high-quality project execution.
• Oversee delivery of events and post-event reporting, invoicing, and formalities.
• Maintain open communication with clients to mitigate challenges and offer proactive solutions.

Skills

Account management

Client servicing

Global brands

Innovative solutions

Cross-functional teamwork

Communication

Negotiation

Job description

Job Title: Key Account Manager – (Client Servicing)

handling client deliverables & deadlines, liaisoning with operations & design teams

WORK IN OFFICE

Experience: 5+ years -ONLY FROM Background: Advertising or Event Industry.

CTC: 65k - 85k as per relevant experience (7.80 to 10.20 LPA )

Hike depends on years of experience, skillsets only from Advertising or Event or PR

candidates who are willing to relocate to Pune are welcome to apply for this job position

What We Offer:

• Competitive salary package with performance-based incentives.
• An exciting and collaborative work environment where creativity and innovation are valued.
• Opportunities to work with industry-leading global brands.
• Medical Insurance & Travel Allowance

Working Days : Mon. to Sat.

Working Time: 9.30am to 6.30pm

About the Company:

A 22-year-old brand, with a strong foot hold in event management & entertainment across the country. A small but dynamic team focusing on delivery & customer satisfaction is the essence of the company. We need like-minded people who can keep up with our pace, work ethic & match our vision to go beyond! With clientele being majorly global MNC’s across IT, manufacturing, automotive & media, Livewire is a growing brand.

Job Description:

We are seeking a forward-thinking and dynamic Key Account Manager - Servicing to manage and drive our key business accounts. The ideal candidate will offer innovative solutions,backed by research and the latest global trends, to ensure our clients receive best-in-class services and strategies. This role requires someone with the ability to work seamlessly with internal

teams—operations, production, and design—to ensure smooth project delivery and execution.

Key Responsibilities:

• Serve as the main point of contact for key clients, understanding their business goals and providing cutting-edge, innovative solutions that align with the latest global trends.
• Continuously research and analyze industry developments, global market trends, and competitive strategies to bring fresh ideas and insights to the table for client.
• Offer tailored, strategic solutions that address client needs while setting Livewire apart as a leader in experiential marketing and events.

2. Revenue Growth & Profitability:

• Develop strategies to grow revenue share and maintain profitability from key accounts.
• Identify opportunities for innovation and upselling to maximize account growth.
• Create and present proposals that align with both client goals and company financial objectives.
• Increase the Agency’s share of the Piec through existing accounts.
• Work closely with internal teams, including operations, production, and design, to ensure timely and high-quality project execution.
• Collaborate with the production and design teams to bring creative concepts to life, ensuring they meet client expectations.
• Ensure that all teams are aligned and working together to deliver seamless, onbrand, and innovative projects for the client.
• Oversee perfect delivery of the event and post event report , invoicing & formalities

4. Client Solutions & Pitches :

• Stay updated on the latest global market trends, technologies, and experiential marketing innovations, and bring these insights to clients to enhance their event experiences.
• Provide clients with well-researched, data-backed insights to inform decision-making and ensure that all solutions are forward-thinking , achievable & impactful.
• Create Impactful pitch decks , proposals and commercial estimates that would convert
• Actively manage potential client issues, ensuring quick resolutions and maintaining strong, positive relationships.
• Maintain open communication with clients to mitigate any challenges and proactively offer solutions before problems arise.

6. Strategic Leadership:

• Provide strategic leadership in client servicing, ensuring client satisfaction and longterm
• Ensure every project delivered offers maximum client impact while minimizing escalations.

Key Skills & Qualifications:

5+ years of experience in account management or client servicing within the advertising,

experiential, or event industries.

Proven experience working with global brands across various industries, with a strong

understanding of their expectations.

Strong ability to offer innovative, research-driven solutions that leverage global trends.

Demonstrated success in collaborating with cross-functional teams (operations, production,

and design) to deliver high-quality projects.

Excellent communication, presentation, and negotiation skills.

Ability to handle multiple clients and projects simultaneously while maintaining a high

standard of delivery.

Ability to work on revenue targets from the key accounts.

Strong business acumen and an eye for opportunities to grow accounts profitably.