Client Service & Support Director

magnon group; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Magnon Group in Mumbai is seeking a Client Servicing Professional for Digital Advertising to manage key client relationships and deliver impactful brand experiences from our in-house Creative Lab. This role focuses on end-to-end client delivery and handling creative mandates for a leading FMCG client.

With 5-7 years in digital advertising agencies and FMCG brand exposure, you will guide integrated campaigns, stay ahead of digital trends, and collaborate with multiple stakeholders to drive

Qualifications

• 5-7 years of relevant experience in digital advertising agencies.
• Prior experience in handling FMCG brands.
• Proven track record of managing end-to-end client delivery and handling creative mandates.
• Strong understanding of digital trends, integrated campaigns, and business growth strategies.
• Collaborative mindset to work with multiple stakeholders and support the Managing Director in driving strategic partnerships and revenue growth.

Responsibilities

• Manage key client relationships and deliver impactful brand experiences.
• Oversee end-to-end client delivery and creative mandates.
• Collaborate with cross-functional teams and stakeholders.
• Support the Managing Director in strategic partnerships and revenue growth.

Skills

Client servicing

Digital advertising

FMCG experience

Stakeholder management

Campaign management

Creative mandates

Team collaboration

Job description

Client Servicing Professional, Digital Advertising

Magnon Group is hiring for a Client Servicing Professional Digital Advertising (with experience handling creative mandates), who will be a part of an in‑house creative lab for one of our global client. This team has a Creative pod and Execution pod managing both origination and adapts of assets across Digital, Print, Social, E‑commerce, videos and 3D. This role offers the opportunity to work directly from the client's office in Mumbai, managing key relationships and delivering impactful brand experiences for a leading FMCG client.

This is not a media, marketing, or programmatic role.

5-7 years of relevant experience in digital advertising agencies

Prior experience in handling FMCG brandsProven track record of managing end‑to‑end client delivery and handling creative mandates.Strong understanding of digital trends, integrated campaigns, and business growth strategiesA collaborative mindset to work with multiple stakeholders and support the Managing Director in driving strategic partnerships and revenue growth.

Location: Mumbai, Andheri East (Client Office | Work from Office)

Magnon is among the largest advertising, digital, and marketing-performance agency groups in India. With three award‑winning agencies, namely magnon designory, magnon eg+, and magnon sancus, the Group offers three‑sixty‑degree marketing solutions including advertising, digital, social, creative production, media, localisation, linguistics, and marketing solutions' outsourcing labs, for top global and Indian clients.

Magnon works with some of the biggest brands in the world, across five continents, including several Global 500 companies.

Magnon Group is an equal opportunity employer and welcomes applications from all sections of society and does not discriminate on grounds of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, or any other basis as protected by applicable law.