Client Relationship Executive (Wedding Venues)

Meragi Events E-commerce Private Limited; Bengaluru; On-site; INR 300,000 - 600,000; Full time

Job summary

Meragi Events E-commerce Private Limited is seeking a Client Relationship Executive (Wedding Venues) to manage venue and event sales pipelines. You will be the main point of contact for prospective clients and coordinate with internal teams to maximize bookings.

You will qualify leads, present tailored pitches, match venues to client needs, and manage site visits while maintaining CRM records and driving follow-ups to close bookings.

Qualifications

• Proven experience in sales, tele-sales, or CRM.
• Proficiency with CRM tools and data management.
• Strong communication and rapport-building over phone and email.

Responsibilities

• Qualify leads by evaluating budget, guest count, and event specifications.
• Deliver customized product and service pitches aligned with client needs.
• Match prospects with ideal venues based on budget, layout, and location.
• Schedule venue tours and hand over qualified leads to the sales team.
• Collaborate with internal teams for seamless event execution.
• Maintain logs of client interactions, requirements, and feedback in CRM.
• Engage hesitant prospects to move the booking pipeline forward.
• Track performance metrics to report progress weekly and monthly.

Skills

Sales experience

Tele-sales

CRM proficiency

Communication skills

Organizational skills

Tools

CRM software

Job description

Client Relationship Executive (Wedding Venues)

1-5

Full-Time

About the Role

We are looking for an energetic and detail-oriented Client Relationship Executive (Wedding Venues) to manage our venue and event sales pipeline. In this role, you will be the main point of contact for prospective clients, guiding them from their first inquiry to venue booking. You will work directly with clients and coordinate with our internal team to maximize venue bookings and deliver great event experiences.

Key Responsibilities:

• Client Consulting: Qualify leads by evaluating their budget, guest count, and event specifications.
• Tailored Presentations: Deliver customized product and service pitches aligned with client needs.
• Venue Allocation: Match prospects with ideal venues based on budget, layout, and location.
• Site Visits: Schedule venue tours and hand over qualified leads to the on-ground sales team.
• Cross-Team Coordination: Collaborate with internal team for event execution.
• CRM Management: Maintain detailed logs of client interactions, requirements, and feedback.
• Pipeline Follow-ups: Engage hesitant prospects to accelerate the booking pipeline.
• Sales Reporting: Track performance metrics to deliver weekly and monthly progress updates.

Requirements:

• Proven experience in sales, tele-sales, or customer relationship management (experience in hospitality, event management, or venue sales is a plus).
• Strong communication skills to handle objections well and build rapport quickly over the phone and email.
• Strong organizational skills to manage the venue calendar and coordinate handovers between clients and on-ground teams.
• Proficiency in CRM tools and data management.