Client Relationship Associate

Duruper; Dadri; On-site; INR 144,000 - 180,000; Full time

Job summary

A leading client relations firm in Noida is looking for a motivated Client Relationship Associate (CRA) to join their team. This entry-level role is ideal for freshers eager to build a career in client relations. Responsibilities include effective client communication, resolving issues, and collaborating with the sales team. Applicants should have strong English and Hindi communication skills, a customer-oriented approach, and the ability to adapt in a fast-paced environment.

Qualifications

• Ability to work in a fast-paced environment and adapt to changing priorities.
• Freshers are welcome to apply.

Responsibilities

• Communicate effectively with clients to understand their needs.
• Assist clients with inquiries and issues.
• Maintain accurate records of client interactions.
• Collaborate with internal teams to enhance client experiences.
• Support the sales team in identifying upselling opportunities.
• Follow up with clients to ensure satisfaction.
• Participate in training sessions for product knowledge.

Skills

Excellent communication skills in English and Hindi

Strong interpersonal skills

Customer-oriented mindset

Education

12th pass or completed graduation

Job description

Client Relationship Associate (CRA) – Noida

We are seeking a motivated Client Relationship Associate (CRA) to join our team in Noida. This entry‑level position is perfect for freshers looking to kickstart their careers in client relations. The CRA will be responsible for building and maintaining strong relationships with clients while ensuring their needs are met.

Experience: 0‑1 years | Salary: INR 144,000‑180,000/year | Location: Noida, India

Roles and Responsibilities

• Communicate effectively with clients to understand their needs and provide tailored solutions.
• Assist clients with inquiries and issues, ensuring timely resolution and high levels of satisfaction.
• Maintain accurate records of client interactions and feedback in the CRM system.
• Collaborate with internal teams to enhance client experiences and improve service delivery.
• Support the sales team by identifying opportunities for upselling and cross‑selling.
• Follow up with clients to ensure ongoing satisfaction and address any concerns.
• Participate in training sessions to develop product knowledge and improve communication skills.

Mandatory Requirements

• 12th pass or completed graduation.
• Excellent communication skills in English and Hindi.
• Freshers are welcome to apply.
• Strong interpersonal skills and a customer‑oriented mindset.
• Ability to work in a fast‑paced environment and adapt to changing priorities.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Finance and Sales

Industries

Human Resources