Client Relations - Sr. Associate

Selebz; New Delhi; On-site; INR 600,000 - 900,000; Full time

Job summary

StarClinch is India's leading online artist booking platform, connecting event organizers with artists nationwide. We handle weddings, private parties, corporate shows, and brand campaigns, receiving 100+ leads daily. We’re hiring a Sr.

Associate / Client Relations Manager to own the inbound leads funnel and convert inquiries into bookings. You will engage with clients by phone, WhatsApp, and email, understand requirements and budgets, negotiate, and guide them through the booking and payment

Qualifications

• 2–4 years of experience in B2C/B2B sales, client servicing, or event management.
• Proven experience in high-ticket value sales or consultative selling.
• Excellent verbal and written communication skills; comfortable speaking to CXOs, brides, families, and marketing teams.
• A natural hustler—proactive, persuasive, and driven by outcomes.
• Comfortable working with CRMs (like Pipedrive), spreadsheets, and reporting tools.
• Strong attention to detail and a problem-solving attitude.
• Background in media/entertainment/event-tech is a plus.

Responsibilities

• Take complete ownership of inbound booking inquiries coming through the website.
• Engage with clients over phone, WhatsApp, and email to understand event requirements, artist preferences, budgets, and timelines.
• Proactively follow up with clients and maintain a high-touch approach to close leads.
• Pitch the most relevant artists based on client preferences and event brief.
• Handle negotiations and guide the client through the booking and payment process.
• Liaise with artist managers to check availability, pricing, and logistics.
• Maintain CRM hygiene by regularly updating the lead status, notes, and conversion funnel.

Skills

High-ticket sales

Communication skills

Proactive attitude

CRM experience

Tools

Pipedrive

Job description

Job Title: Sr. Associate / Client Relations Manager

Experience Required: 2+ years

Industry: Media, Entertainment, Events, or Sales

Employment Type: Full-time

About Us

StarClinch is India's leading online artist booking platform, connecting event organizers with artists across the country. We cater to a wide spectrum of events—weddings, private parties, corporate shows, college fests, and brand campaigns. Our platform receives 100+ organic booking leads daily, and we’re now looking for passionate professionals to help us take these leads to closure.

As a Sr. Associate / Client Relations Manager, your primary responsibility is to own the inbound leads funnel—from understanding client requirements to converting them into successful bookings. You’ll be the voice and face of StarClinch for our clients, ensuring a seamless and consultative experience.

Key Responsibilities

Take complete ownership of inbound booking inquiries coming through the website.

Engage with clients over phone, WhatsApp, and email to understand event requirements, artist preferences, budgets, and timelines.

Proactively follow up with clients and maintain a high-touch approach to close leads.

Pitch the most relevant artists based on client preferences and event brief.

Handle negotiations and guide the client through the booking and payment process.

Liaise with artist managers to check availability, pricing, and logistics.

Maintain CRM hygiene by regularly updating the lead status, notes, and conversion funnel.

Requirements

What We’re Looking For

2–4 years of experience in B2C/B2B sales, client servicing, or event management.

Proven experience in high-ticket value sales or consultative selling.

Excellent verbal and written communication skills; must be comfortable speaking to CXOs, brides, families, and marketing teams alike.

A natural hustler—someone proactive, persuasive, and driven by outcomes.

Comfortable working with CRMs (like Pipedrive), spreadsheets, and reporting tools.

Strong attention to detail and a problem-solving attitude.

Background in media/entertainment/event-tech will be a plus.

Why Join Us

Be part of a fast-growing startup redefining the event and entertainment space in India.

Work directly with artists, celebrities, brands, and event planners.

Performance-driven culture with room to grow and lead.

Opportunity to contribute to the evolution of artist-tech in India.

What’s in It for You?

Ownership & Autonomy:

You will directly own the revenue funnel—right from lead qualification to closure—allowing you to build a strong entrepreneurial mindset.

High-Impact Role:

Your work directly contributes to company revenue. Every booking closed is a win you can see and feel.

Exposure to Premium Clientele:

Interact with HNIs, corporate clients, and marketing heads of top brands. Gain confidence and experience in high-ticket sales.

Work With Celebrities & Talent Managers:

Get behind-the-scenes exposure to how celebrities, artists, and entertainment professionals are managed and booked.

Cross-Functional Collaboration:

Work closely with internal teams like Artist Relations, Tech, and Marketing. Learn how a tech-enabled platform scales operations and customer experience.

Fast-paced startup environment that sharpens your sales, communication, and negotiation skills daily.

If you perform well, this role can grow into a Team Lead or Business Development Manager position within 12–18 months.

Incentive-Driven Earnings:

Enjoy performance-based incentives on top of your fixed pay. The more you close, the more you earn.

Be a Part of a Category-Creating Company:

StarClinch is building a full-stack artist booking ecosystem. Be a part of shaping India’s entertainment-tech revolution.

StarClinch is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.