Client Partner – India Enterprise Business

Persistent Systems; Kolkata District; On-site; INR 4,500,000 - 7,000,000; Full time

Benefits offered by this job

Hybrid work model

Career growth & certifications

Health & insurance benefits

Job summary

Persistent Systems in Kolkata seeks an Account Manager/Client Partner with 16–20 years of experience to lead technology services sales for the India Enterprise business. The role focuses on guiding customers on product engineering and digital transformation, driving sell-with sell-to collaborations, and achieving revenue targets.

You will own client relationships, map opportunities, and drive cross-selling and upselling within existing accounts while pursuing net-new customers in the Indian

Qualifications

• 15+ years of experience in fulfilling business targets with a blend of Sales and Business development.
• Strong large-deal sales skills and drive supersized deal closures, particularly in outsourcing, rebadging, and transformation deals.

Responsibilities

• Co-create Joint Business Value Propositions for the business relationship and develop a set of shared objectives for the relationship.
• Developing and implementing an alliance reward system and conducting relationship audits.
• Managing relationship changes, and establishing a relationship management center of excellence.
• Monitor customer, market, and competitor activity and provide feedback to the LoB leadership team.
• Ensure the opportunity assessment, qualification, developing response strategy, proposal development, review and feedback process, competitive positioning, and pricing/commercial decisions.

Skills

Sales leadership

Strategic account mgmt

Cross-selling & upselling

Relationship management

Negotiation & closing

Job description

About Position:

We are identifying an Account Manager/Client Partner who will be responsible for leading sales activities for Technology Services. A key aspect of the role is to inspire customers on their product engineering and digital transformation journey and advise how Persistent could play an integral part in that journey. To own and cultivate business relationships with horizontals or verticals, to jointly serve a client in a sell-with/sell-to mode, and to achieve Revenue/Topline, margin, and customer satisfaction as per the scope of Sales Targets planned for the respective unit.

• Role: Client Partner - India Enterprise Business
• Location: Kolkata
• Experience: 16 to 20 years
• Job Type: Full Time Employment

What You’ll Do:

• Sales Strategy:
• Co-create Joint Business Value Propositions for the business relationship and develop a set of shared objectives for the relationship.
• Developing the relationship structure and developing and implementing a robust set of partner metrics.
• Developing and implementing an alliance reward system and conducting relationship audits. Establishing operational B2B alignment, Developing and implementing risk-sharing strategies.
• Managing relationship changes, and establishing a relationship management center of excellence.
• Customer Focus:
• Manage customer expectations and contribute to a high level of customer satisfaction for the vertical or region.
• Compile information and data related to customer and prospect interactions.
• Monitor customer, market, and competitor activity and provide feedback to the LoB leadership team.
• Account Mapping:
• Collecting all the customer information needed to sell the products or services. Chalk out a plan and ensure execution on 'Cross-Selling' and 'Up-Selling'.
• Sales Excellence:
• Ensure the opportunity assessment, qualification, developing response strategy, proposal development, review and feedback process, competitive positioning, and pricing/commercial decisions.
• Take appropriate decisions based on the weekly report's analysis of sales and delivery organizations to provide visibility on the pipeline, probable deals, etc. for planning and tracking business growth.
• Ensure and provide detailed and accurate sales forecasting.

Expertise You’ll Bring:

• 15+ years of experience in fulfilling business targets with a blend of Sales and Business development. Leading sales activities for BFSI /India customers in India
• Cross-selling and up-selling into our existing accounts and net new customer acquisition
• Strong large-deal sales skills and drive supersized deal closures, particularly in outsourcing, rebadging, and transformation deals
• Expertise in selling product/digital engineering services in the Indian market
• Driving joint demand generation and jointly closing license and services revenue

Benefits:

• Competitive salary and benefits package
• Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We support hybrid work and flexible hours to fit diverse lifestyles.
• Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment

Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.